Asked for Skinny Mocha syrup. Barista Jaycie stated abruptly "we don't have skinny mocha" I kindly asked what they did have (as in other sugar free syrups) Jaycie rather rudely stated "We have normal mocha" and walked away. When my coffee was made she simply stated my order and walked away even thought I said thank you. Not sure why she feels the need to speak dow to paying customers. Especially seeing as I paid 5 bucks for a drink. I'm really disappointed in her attitude and supreme lack of customer service.
I get people can be annoying, and we all have off days. But this attitude and abrasiveness to simple and reasonable question isn't acceptable in the service industry. Really disappointed. I'll drive the extra few minutes to go to the other Starbucks off Dunmore road by the Walmart form now on.
Really...
   Read moreAll of the staff are such a delight and Iâm grateful for the diversity in staff! It really makes me feel comfortable coming to get my favourite drinks, although two of your employees really stood out today! Nathan and Jade! I want to thank Nathan for remaking my drinks as when I ordered them the Starbucks app wasnât working and he re-made my drinks! Thank you so so much! It is appreciated when people go out of their way to make people happy and they donât get enough recognition for the time they put into making our drinks!! And Jade was very social and engaging, which is really nice to feel heard as a customer! Thank you. Peace and...
   Read moretoday I went to Starbucks not knowing what I wanted. I'm diabetic and can't have dairy or caffeine so Starbucks is never really my first choice, but I had saw that friend got an oatmilk sugar free coffee there so I thought I better go. So I got there and the girls were wonderful!!! Got me an oatmilk decaf iced latte with sugar free syrup and let me just say it's the best thing I have ever tasted!!! I will definitely be back. The girls that helped me were super sweet and very helpful!! And helped me also find these cute color changing cups and gave me information to download their app :) Thanks for making my day a great...
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