If I could give it 0 stars I would. The absolute worst experience I've ever had ordering food. Total nightmare. Waste of 30$.
I live 5-7min away. I ordered at 10:25pm. They only delivered at 11:45pm. (80min later) The food was completely cold. The chicken was dry and hard like rubber. They forgot to send me the fries They sent the wrong drink.
When I called them up (11:48pm) they refused to exchange food or drink or do anything except send the missing fries.
By the time I went to sleep at 1:30am they still had not delivered. I woke up to two missed called at 1:45am (almost 2hrs after I last spoke to them.) That's almost 3.5 hours after I originally placed my order. I never actually got the fries.
Complete waste of 30$. The last money they will ever get off me. I will never ever order...
Read moreWaited an hour and fourty minutes for my food with no warning of a missing delivery guy for the night. They gave me a discount then went inside and realized i was missing a poutine they told me they'll give it to me next time, i told them there wont be a next time, i'll just order elsewhere, wich they didnt seem to care. The driver was nice but my food was cold... i work in the restaurant business this wouldnt be permitted at my work, we just wouldnt make the people pay the bill. They werent this slow and bad before, seems to me that they need to do a staff meeting asap. Seriously unsatisfied and im really not one to complain much. I wish i can take that star off on top but it was the only way to...
Read moreWould not recommend, routinely takes more than an hour to receive orders. Then we receive orders with mistakes and they tell us they're very busy and will call us back and proceed to not call at the time they said they would. I understand being busy but when you wait more than an hour for food that isn't what you ordered and paid for it's just frustrating. Won't be ordering there again.
Need to add I never did get a refund or a replacement on the last order I placed there even though they said they had decided to refund. Twice they told me the delivery guy would bring the refund and both times he...
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