Ojo sushi — Restaurant in Montreal

In the bustling world of restaurants, exceptional service can elevate the dining experience from good to unforgettable. At Ojo Sushi restaurant, one server stands out among the rest – Daniel. His exceptional skills, dedication, and customer-centric approach make him the epitome of outstanding service.

Unmatched Product Knowledge: Daniel's proficiency in understanding the intricacies of the menu sets him apart. His in-depth knowledge of the various sushi options, ingredients, and cooking techniques allows him to guide customers effectively. This not only enhances their dining experience but also showcases Ojo Sushi's commitment to quality.

Attentiveness and Anticipation: Daniel's ability to anticipate the needs of the customers is a hallmark of his service. Whether it's refilling a water glass before it's empty or suggesting a complementary dish based on a customer's preferences, Daniel's attentiveness adds a personalized touch to every interaction.

Effective Communication: Clear and concise communication is crucial in the service industry, and Daniel excels in this regard. His friendly demeanor, coupled with effective communication, ensures that customers feel comfortable asking questions about the menu or requesting modifications to their orders.

Adaptability and Problem-Solving: The restaurant industry is dynamic, with challenges arising unexpectedly. Daniel's adaptability and quick thinking in addressing issues or special requests demonstrate his commitment to customer satisfaction. His problem-solving skills contribute to a smooth and enjoyable dining experience for patrons.

Team Collaboration: Exceptional service isn't just about individual performance; it's also about teamwork. Daniel's collaborative spirit is evident in his seamless coordination with the kitchen staff and fellow servers. This synergy ensures that orders are delivered promptly and accurately.

Passion for Customer Satisfaction: Daniel's passion for ensuring customer satisfaction goes beyond the norm. He goes the extra mile to make diners feel valued and appreciated. From remembering regular customers' preferences to offering personalized recommendations, Daniel creates a sense of loyalty among patrons.

Maintaining a Positive Atmosphere: The ambiance of a restaurant significantly contributes to the overall dining experience. Daniel's positive attitude and friendly demeanor create a welcoming atmosphere. His ability to handle challenging situations with grace further enhances the overall positive vibe at Ojo Sushi.

Consistency in Performance: Consistency is a key factor in the service industry, and Daniel consistently delivers outstanding performance. Whether it's a busy Friday night or a quieter weekday lunch, customers can expect the same level of excellence from Daniel, reinforcing Ojo Sushi's reputation for reliable and exceptional service.

In the competitive world of the restaurant industry, Daniel at Ojo Sushi stands out as the epitome of exceptional service. His unmatched product knowledge, attentiveness, effective communication, adaptability, collaborative spirit, passion for customer satisfaction, positive demeanor, and consistent performance collectively contribute to making Daniel the best server at Ojo Sushi restaurant. As patrons continue to relish their dining experiences, Daniel remains a shining example of what distinguishes an extraordinary server in the...

First thing I noticed was this disgusting fish tank on a table. Why is it even there and left out for all to see! That was the first red flag. See my pictures. Secondly, the water glasses were not cleaned properly and had stains on the outside and lint or hair in another. Then after 20 minutes of waiting for someone to take are order which we had flagged down, just to find out we had the wrong menu. Service wasn't great! Food was mediocre at best. We did not receive everything we ordered, had to ask multiple times for what was remaining or what happened to certain dishes we never received and still not got them. The vegetables stir fry was horrendous and had this thick creamy gewy cream over it, considering the un even temperatures of some vegetables to hot to eat it would burn your palette to others cold enough to swallow I am almost certain they were frozen and microwaved. Also noticed some vegetables weren't cleaned or potentially rotten a little.(see pictures of 2 examples, water chestnut and celery) . I didn't even bother taking pictures of the rest of the food because I was losing my appetite really fast. When we received meals, the waiters couldn't bother to ask who ordered what, same for drinks. Didnt even acknowledge the table, simply walked past, placed it on the table and kept walking. When asked for a straw he handed it to me barehand without protecting the straw. Also waited 20 minutes for the receipt to than be told we had to go to the front cash. They made no effort to service us as customers or first timers. 1 star for service 1 star for cleanliness 2 stars for food (only because I managed to eat enough) but I'll...

My friends and I placed a reservation for the night of valentine's day. Once we got there on time, they didn't seat us until 25 minutes of waiting. They said they didn't have a table for us.

Once we finally got our table, we placed our order and the wait time was extremely long. They kept getting our orders wrong and bringing us food we didn't order. After an hour and 40 minutes, we had barely gotten half of our order. We talked to the waitress about that and she said she wasn't aware that we hadn't received our food and she told us that they were closing the kitchen at the moment. She came back to take our complete order on a piece of paper. Another waitress came by 20 minutes later to ask for our order AGAIN. Even after all of this trouble, we still got the wrong food. When it was time to pay, we asked if it was possible to get a gesture of goodwill since the service was horrible from the beginning. They refused. They seemed angry at us for not giving them a tip.

My friends and I regularly come to this restaurant. We love it and we love the food. We always recommend it to others. Although, this experience wasn't great at all. We were really disappointed. This might be the last time...