Crazy Falafel — Restaurant in Montreal

I've tasted the falafel before and they are pretty good, but when it comes to service, they are far away from been good, went there a day ago approx 2:30pm and asked for a dozen falafel to go...the response I got was "it takes 30 minutes" Well I would be ok with it if It would be close to closing time but here we are in the middle of the day and there is no falafel !! On another note, the cook was also doing the cash register, he puts on gloves to manipulate your food, when it comes pay he doesn't remove...

"La qualité de la nourriture était médiocre, tout comme la façon dont elle a été servie. J'avais commandé un sandwich au poulet, mais j'ai reçu tout sauf cela. En plus, la photo du menu montre clairement que ce n'est pas du poulet. La sauce dans le sandwich était mal mise, et on ne m'a même pas demandé quelle garniture je souhaitais. J'ai poliment suggéré qu'à l'avenir, il serait préférable de demander au client quelle garniture il souhaite dans son sandwich. Mais le serveur m'a répondu de regarder la photo, comme si celle-ci expliquait ce qu'il y avait dans le sandwich. De plus, le personnel a commencé à m'insulter. C'est un comportement lâche, et je ne recommande absolument pas cet endroit. J'ai même dû quitter les lieux sans manger, car j'ai été intimidé par ses paroles." ———————————————————————————— "The quality of the food was poor, just like the way it was served. I had ordered a chicken sandwich, but I got everything except that. Moreover, the menu photo clearly shows that it’s not chicken. The sauce in the sandwich was poorly placed, and they didn’t even ask what toppings I wanted. I politely suggested that in the future, they should ask the customer what toppings they prefer in their sandwich. But the server replied, 'look at the picture,' as if the picture explained what was in the sandwich. Additionally, the staff began insulting me. This is cowardly behavior, and I absolutely do not recommend this place. I even had to leave without eating because I felt intimidated by...

The food was.. GREAT. The food is authentic and made all in front of you. It is the inly place that the falafel is actually made and not powder. I know because they showed me. The family owned restoraunt was a delight to eat at. It is nice to see that they know all their clients. The place was cleaned, i see them constantly pass and clean when there are less people in store. I come very often due to friendliness and...