Ken sushi — Restaurant in Montreal

Arrived 10 minutes after my order was scheduled to be ready, was told to wait another 15 mins by the one person working there, who was busy trying to fill the late order of the person waiting next to me. 15 mins later, she still hadn’t finished the other persons order….presumably hadn’t started mine. Total shambles…I cancelled and left. I don't understand how all the positive reviews here could be possible. I've walked by several times and I always see people waiting while a single girl works behind the counter. My feeling is that...

I came in not knowing what to order, wanting to grab something to go. I'm not sure if it was the owner or an employee, but they made suggestions based on what I liked then made a few things for me while I waited and packed up the rest to go. It was one of those simple yet powerful moments where the person serving me genuinely cared. They took it upon themselves to not just be on autopilot, but to engage with me and help me get more than I knew I wanted. Of course the sushi was awesome, but the service...

I ordered this for take out and honestly it was inedible. It had such a bad odour and an off putting taste. Their spicy scallop roll was literally 95% imitation crab meat. I was reading through their reviews and even the way they responded so hostile to negative reviews is a good indicator and I should have listened to those reviews. I eat sushi frequently and this was absolutely disgusting. 0/10...