Mr. Puffs — Restaurant in Montreal

Very clean place! And also nice location. What makes me happy is the warm and welcoming vibe, especially thanks to the amazing new branch owner, Mr. Fazla Elahi. His passion and pride in what he does shine through in every detail — from the friendly service to the immaculate quality of the treats. Mr. Fazla makes me feel like more than just a customer; he treats customer like family. I can truly tell he loves what he does, and it makes every visit something special.

Big cheers to Mr. Puffs and to Mr. Fazla for bringing this incredible Greek tradition to life in the sweetest...

Tried other Puff locations but make a special detour to come here. Always fresh (was told by an insider the managers refuse to sell after they’ve cooled).

The staff is attentive to detail and they give you extra if they make a mistake, which is seldom.

They are patient: my kids change their minds 100 times regarding toppings and the staff is patient and happy to suggest new flavours.

It’s always clean and the service is efficient and well trained.

It’s my Puff go to place even if I Have one next to my house I travel the 20 minutes out of my way for the quality...

There was an extremely rude employee, my boyfriend asked where we needed to stand to order and he replied: "like in any other restaurant, you order and pay with the cashier" (which is not true!! There are many places where you order and you pay at the end, like subway) Then he was preparing our hot drinks and eating the ingredients: pretzels, cookies, marshmallows. He was using faulty language and his peers seemed to be fed up with his attitude. It was my first time in Mr. Puffs, and I'm not sure if I'm going back...