I ordered my pizza tonight at 4:22 pm on the online portal. I entered all my information correct and I have an emailed receipt to prove it. The receipt said it will take 45 minutes to 1 hour for delivery. I called an hour and a half after to check on the order and when it was going to be delivered. Since it’s freezing tonight and I live in a big neighborhood, I wasn’t upset with the delay. A woman answered the phone, pretty rudely but I didn’t pay any mind, and she said the delivery person would be there in 5-10 minutes. (We live 5 minutes away btw.) 25 minutes more of waiting so I called again. This time a man answered. He asked for my address twice to check and then I told him my full name. He checked again and said I didn’t write the right address and that they attempted to call me more than 5-6 times at the time the order was placed and said he even heard my voicemail with my voice and my name. No one call me that night AT ALL and the address was in fact written correctly because I have a receipt to prove it. I asked okay what can we do to fix this issue as we are hungry and he said well we never even placed your order anyway. very disappointed as I was recommended to...
Read more4Freres used to be a weekly cost saving measure for my roommate and I back when I was in CEGEP about 10 years ago. I haven't really been back since before this review.
I was almost scared to go back after reading the recent reviews on here, and can happily say I either got lucky or the other reviews are outright false. The woman taking my pickup order was respectful and courteous. Upon picking up my order everything went smoothly. My order was perfect and as good as I remember it from all those years ago.
Knowing that you aren't getting a gourmet pizza, but just a good solid Montreal style pizza with a sesame seed crust which puts it a slight notch ahead of most of the competition. It gave me exactly what I was looking for.
TL;DR: Good, solid pizza, courteous staff on a pickup order. Other reviewers may have been unlucky, ordered at a peak time or problems lay with delivery. I cannot...
Read moreI really disliked my experience it was awful i felt disrespected i waited 45min for a bambino pizza and a small fries i was treated like i was a pieces of garbage and when i asked for wifi she told me to wait but she wasn't busy she was just standing there and may I remind you im 14 so I didn't say anything until my big sister felt like it was some kind of bulling then when we asked when was going to be ready she told us pizza dont get ready that quicly. We really didnt like it and we dont suggest you going there it was a very very poor...
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