Super Pizza Times — Restaurant in Montreal

if i i could give less than one star, i would do it a thousand times over. the story begins at precisely at 12:15. the hunger started to set in. i called super pizza and requested the food be delivered. so far so good right? well this is where the story turns sour. by 1:00 i still had not received my order. keep in mind i am on my feet all day, and start work at 7 am. i decided to call to see if my order had at least left with the driver. i was assured that the order had left and would be there soon. the hunger was ever growing. at 1:15 i called once more. keep in mind this is 1 hour after the initial call. again, i was assured that the order would be there any second. time : 1:35. still no food. i decided to call once again. at this point thr person on the phone became very irate and started talking down to me. i tried to keep my cool and advised him that this was not acceptable.

1:45. my food arrives. the driver told me never to order from them again (as if that was even something i would dream of doing ever again). the arrogance and complete lack of professionalism made me absolutely sick with disgust. i decided to call once again. i am not one to complain, however i had been pushed to my limits.

the person on the phone called me cheap. and then he yelled at me and hung up. i was quite literally at a loss for words. how is this acceptable??

now, i would like to mention one more thing. i dont like to throw false accusations around freely, however i have heard from multiple sources that there have been cases of food poisoning there. unfortunately i only found this out after this whole debacle happened. i was asked incredulously "you actually ate their food??"

next time ill...

If I could give a 0 I would. I ordered through Just Eat. They tell me the estimated time delivery was 7:30pm becbuse I ordered at 6:30pm. So I wait, I wait. It's now 7:50 so I contact Just Eat. They tell me the delivery guy is on his way. So I wait. Now 8:20, I call the restaurant myself, the guy tells me the delivery guy didnt even pick up my order yet. So I write back to Just Eat to cancel cause I've been waiting for 2 hours now. Just Eat tells me that the restaurant classed my order as "has been delivered" so I cant get my money back. I call the restaurant, talk to the boss, calls me a liar and tells me impatient and trying to gain from this situation. He said I called many time, when I only called once after 2hrs of waiting. Tells me the delivery guy was "at my address" when I cancel but I was outside and NO ONE was there. Arrogant. Sends me back my food, takes another 20-25minutes and its cold and half my stuff is missing. I paid 33$ for this. Worse restaurant ever. Do Not Order...

I tried to order through an online service, it got cancelled. So, I called the store to place my order. I began to speak to the man on the phone in English, he wasn't replying, so I said "hello?". He began to tell me he doesn't speak English, which is no big deal, I can also speak French. He then began to yell at me for calling a second time (which I didn't, it was the first time I've ever called the store) and for not taking their business seriously by having background noise while I place my order. He proceeded to berate me even after I explained to him that I only just called and just wanted to place my order.

I've never been so rudely spoken to by someone I've never spoken to before. I am utterly confused as to his reaction, why he sounded so hateful toward me and what led him to speak to me that way when I spoke...