Tim Hortons — Restaurant in Montreal

This morning, there was no one at 5:36 AM taking orders in the drivetru and I left, another car was waiting before me to make is order. Also, a third car did a round check-up and realized that there was no one. That third one left and went to the A& W across the street. It’s been several times that I’ve been going there and there is always something. Friday morning at 5:30 AM the Interac was not working. I waited 5 minutes and left but they should have put a a notice in the front of the board in order to let people know in advance. Two different situations, two times in a week, imagine if I would come everything… They pick-up option of the app is not available after 5:30 PM… Sadly, this Tim’s will miss a lot of opportunities and obviously, there is always something at this Tim’s. Besides those circumstances, I have to admit that their employees are very...

WORST CUSTOMER SERVICE EVERRRRRRRRRRRRRRRRRRR!!!!!!!!!! The staff is NOT PROFESSIONAL AND DISRESPECTFUL THIS LOCATION HAS TO BE SHUT DOWN ASAP! It is even worst at night and the young african lady has to be fired she always has an attitude and is very rude for absolutely no reason at all. TIM HORTON DO BETTER AND HIRE YOUNG PEOPLE WHO ACTUALLY WANTS TO WORK THE ENTIRE STAFF NEEDS TO BE FIRED AT THIS POINT THIS LOCATION IS DEFENITELY POORLY MANAGED AND WHY DO HAVE TO WAIT UNTIL AN EMPLOYEE COME TO PUT A CODE ON THE BATHROOM DOOR FOR US TO USE SOME PEOPLE ARE SICK OR NEED TO USE THE BATHROOM QUICKLY y'all having one emplyee working to serve 20 people at the same time and at the drive thru is CRAZY. I'm very disapointed plua none of the staff speaks english is a shame! Customer service has to have...

Today Monday aug 4 2025 at 5:30 am and I just left with anger cause I ordered online I showed up to the counter black dude tall with glasses working on the window drive thru saw me and acted I wasn’t there I said hi and he kept ignoring me he wasn’t not even attending no one he just ignored me and I said hello again and he said yes I said I have a order online what’s the number? So I told him and then he went inside the door and he called someone , he didn’t even check what the order was he did nothing so he made me wait until the other person came out .. get rid of someone who doesn’t know how to take care customers and has no idea of education is like , if he doesn’t like he’s job he should quit or...