I have been a loyal customer of Pizza Delight since sometime in 90’s and it was one of my favourite restaurants. Recently the quality has gone down at the Mount Pearl location. The last 3 orders have resulted in pizzas and garlic fingers that are not fully cut. There is nothing more frustrating then having to cut your own take out pizza. Another issue at this location is not getting what you pay for, I’ve lost track of how many times I’ve paid for a topping like bacon on garlic fingers, extra sauce, extra cheese, donair sauce and never got it. It really seems that asking for extra sauce offends someone it really appears that you end up with less than the normal amount on a regular basis. The pizza is so inconsistent, the topping could be an 1”-1.5” from the crust, minimal sauce, cheese or toppings, over cooked or under cooked, there really is no telling what you will get. When it is good it is awesome but that really is a role of the dice. Last weekend was my worst experience yet, pizza was not cut, no extra sauce that I paid for and they left off the bacon on the garlic fingers which I also paid for. The guy ahead of my was losing his mind because they messed up his order, as per usual he stated. The guy behind me also shared his consistent pizza issues with me. I called back to complain and they said the manager would call me which they never did. Like I said I have been a loyal customer going on 30 years, ordering almost every week but I have to admit they are losing me due to such minor quality control issues. The pizza is not cheap here so you would expect some good quality, but that is not the case lately whatever is going on. Ridiculous !!! (Pictures are examples of incomplete cuts not missing toppings on this...
Read moreThe restaurant is freezing you have to eat with your coat on and your meal is cold before you are finished. It use to be good food now their portions are much smaller and still pay the same . My husband always orders nachos and always asked for extra throughout his nachos and paid for the extra. The last time we went there which was only last week he ordered the same nachos were very dry and he didn’t enjoy them at all . My spaghetti was a smaller portion plus I asked for extra sauce and extra garlic bread.. The extra sauce was in a little plastic container not enough sauce it was disappointing plus I had three little tiny banquettes no bigger than the palm of your hand and that was disappointing . With my spaghetti I love my garlic bread but we got tired of asking for things because they didn’t listen. We always recommended their nachos to a lot of people but we won’t anymore. We won’t be going back there!!! I asked the waitress why I didn’t get the garlic bread I ordered and why my husband’s nachos didn’t have extra like he asked?? And just said “ I don’t know but I did tell the cook about it “ . Anyway we always tipped really good but there was no tip for a meal that was not good at all and we won’t be returning there again!!! One other thing the portion of my husband’s salsa and sour cream was half the size of what they served before but still paid same price. Why do restaurants think that doing this will keep their customers I’ll never understand they will only lose...
Read moreJust home after a less than stellar dining experience at Pizza Delight, Mt. Pearl.
The restaurant wasn’t busy (two booths occupied, along with a few tables in the small party room) and we were seated quickly. My husband ordered a draught beer, and when he got to the bottom of the drink, there were a number of things floating at the bottom of the glass. Showed the server who agreed it was disgusting, and she poured it down the sink near our table; didn’t mention it again. Our food came out about 10 minutes later, and we opened the cutlery. Two of the three sets of cutlery couldn’t be used as they were filthy; the set my daughter used was okay. Had to wait to get the server’s attention so we could get more cutlery; she brought three more sets and the second one I opened was worse than the first. By the time the cutlery was sorted, the pizza was not nearly as hot as it should have been and while not affected by temperature, the Caesar salad was disappointingly bland. We were never asked how the food was, my husband was never asked if he wanted anything else to drink. When we were paying for our bill, we asked if she had mentioned the issue with the glass/beer to a manager and was told she hadn’t, but she would. I’m not convinced it will ever be mentioned, so I hope one reads this review. Photo is fork from the second cutlery packet: wish I had my time back and had taken a photo of the bottom of the glass. This was the third time eating at/from this location, but quite...
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