OPA! of Greece Woodgrove Centre — Restaurant in Nanaimo

Loved Opa, not anymore! Went there tonight, my daughter and I ordered souvlaki platters, which are supposed to come with salad, pita bread, rice and potato with tzatziki. The young lady taking our order seemed confused and unsure of what she was doing but she was left alone to take our order. We were given a plate with one skewer of meat with Caesar salad and pita bread, I said we ordered the platters, another young lady said that’s not what she punched in , but we will give you the potatoes and rice and won’t charge you. (Geez thanks). The food was so disappointing. The meat was not put on the grill and so was cold, my daughter’s Caesar salad had no dressing, mine had way too much, the croutons were stale. Half of my daughter’s rice was dried out. The worst thing was the tzatziki, it tasted awful, was so salty it was not edible. The tzatziki tasted like it was made with mayonnaise instead of yogurt. I used to go there all the time but now I won’t be back. I do feel sorry for the young lady that was trying to make our order, if she was new she should never have been left alone and if she was not new she needs...

The preparation counter was a disaster that the staff was working on. I know that they were probably busy, there was not one section of the counter that had food, or sauce, or spice???? on it. It was so bad the guy had to use a scraper to put it on the floor...yep..the floor. My food had jalapeños in it but I did not ask for any, I am sure it was because the guy tossing veggies in, mixed them up in the containers as he was throwing stuff around. My fries were overly seasoned too. I had to go to another vendor to get an oversized drink to wash it down. My mouth was on fire and salted and I could not finish the meal. I went to the staff and they just shrugged...

Opa is my favorite fast food. I love the chicken souvlaki wrap with Opa fries and Tziki sauce. On this particular day, it was extremely busy and the wait was very long. The person in front of me ordered, and the girl taking the order read it back to her..when she went to pick it up, she was missing something?!?! Not sure how that happened because of the communication I just described. The person working made her go back to to register and pay. I think in that instance, they should have just given her what she said she had asked for...because the line up was ridiculously long and as a result, made things even more backed...