Guac Mexi Grill — Restaurant in New Tecumseth

Honestly I went to this establishment 2 days after it opened , it was so so , wasn’t horrible , but the place looked filthy over the line of food , but I assumed they were just getting started and opened. Although they weren’t really busy. I ordered a burrito and so did my fiancé , asked for guacamole but if we could get it on the side . Then I get to the cash and the woman started telling me if I wanted it on the side I would have to pay 2.99. As a posed to the 1 up change. I said well whatever amount you put on the burrito I would just like that on the side, she then said in a attitude “ do you want the guacamole or not ? So whatever I just got it anyways. Agin food was so so . I then went in there the other day to give it another try. Place still looked dirty on the side where the food was made. I bought the three tacos with the 3$ guacamole on the side and a pop, 15$. I drove home , went to bite the hard taco and I couldn’t figure out where the weird smell was coming from, took a bite and something tasted really disgusting. I couldn’t figure it out if it was the meat or beans or rice. But it was no edible. As I picked apart the taco it ended up being the taco shell itself , like a stale nasty aftertaste and a smell that went along with it. Doesn’t end there , there was also a tiny black hair in my guacamole, now at this point I’m disgusted and I don’t even want to go back and complain but I felt they should know about my experience, so I call them , someone picks up and immediately hangs up, no problem I call back a guy puts me on hold and 9 minutes later , needless to say I gave up. I won’t be going back which sucks because we don’t have a lot of options in alliston and would have loved a good Mexican place. Their cleanliness , staff attitude , poor food is the reasons why I won’t be returning . Looking forward to mucho burrito...

I happened to go by one day after seeing the sign being put up coming soon and next thing you know I go in and I order a very lovely burrito pork medium burrito with all the fixings and I got to tell you I've never found anything more fresher than this and I can get I got a card to stamp for all the times I've been in to enjoy and get another free burrito.

You can get tacos churros a I think it's called a burrito bowl but there is a lovely bowl that you can have your food in and eat it too everything is fresh made to order and they have this amazing machine that they use to manually cuts all their veggies and onions to a specific size. This is far safer than electric

Guac create their sauces too. Guac's place is neat and tidy and serving you as soon as possible.

You can eat-in or take-out. Ther is a lovely arrangement for you to sit down and eat at a table for two or four or at the window to look out.

Guac's staff take pride in helping you out and going above and beyond for you so ask for something and don't let you know how they can make it...

Tried GUAC Mexi Grill on Thanksgiving weekend. My husband & I arrived an hour before they closed and they were already mopping the floors and cleaning for the night. We had to walk on a slippery wet floor with our toddler in hand. We ended up ordering tortillas with salsa, 1 burrito, 3 tacos, & 1 drink, spent around $25. Burrito and tacos were cold even after being “heated” on the press and getting meat from the “hot” section of the table. (There were other patrons in the restaurant before we arrived. It boggles my mind why the food was cold) It was all mediocre/bland food and we paid an extra $3 for a couple of tablespoons of guacamole.. (you can purchase 5/6 avocados for the same price) We left unsatisfied and to top it off we got food poisoning for 2 days. I am not just writing this to over exaggerate our poor experience as it is true. We will never return to this restaurant. Too bad since we were really looking forward to having a New Mexican establishment to grab a bite from once in a while and they offer gluten...