Daybreak — Restaurant in Newmarket

I want to start by saying this review is based solely on my visit earlier today. I’ve been here 4–5 times before, and the service was always excellent. Unfortunately, today was a completely different experience. While the food was still fantastic, the service was terrible.

I was "served" by the male waiter. I arrived at 2:20 and was promptly handed a menu. When he asked what I wanted to drink, I mentioned I needed a moment to decide and would order with my meal. He walked away but came back within a minute, order pad in hand, expecting me to be ready. I told him I was still looking at the menu and needed another minute or two. His response? "We close at 3. I don’t mean to rush you, but I’m rushing you," all while standing there, staring at me with his order pad. That should have been my cue to leave, but I stayed.

Feeling pressured, I quickly ordered eggs Benedict, a dish I’ve had here before and knew was good. When he brought out the food, he didn’t say anything—not even a simple "enjoy your meal." Throughout my meal, he never checked in to ask how things were. Instead, he was busy prepping the mop bucket.

When I finished, I went to the counter to pay. Again, no inquiry about my meal—just a quick transaction and the total. Reluctantly, I left a 15% tip, though he didn’t deserve a cent. He didn’t even thank me as I walked away.

As I exited, I overheard him arguing with a food delivery driver. It was clear this individual lacks the demeanor and attitude necessary for the service industry.

I will NEVER return to this restaurant, and that’s unfortunate because the food is outstanding, and the waitress who also works there is lovely. My rating: 10/10 for the food, 0/10 for the service.

My response to Owner's response: Regardless of whatever plans he had after his shift, it doesn't give him a free pass to provide horrible service during his shift. Sadly, I will...

Wow! What a great place for brunch. I got the fish and chips: since it was only $8.99, I asked the waiter if it was enough food and she said yes - boy was she right! 2 pretty decent sized fish filet and a bunch of fries. Honestly wasn't expecting as much food as there was. Enough for lunch and leftovers! Partner got the big breakfast which was also a large amount of food for $11.99. Food was good. Service was great. No complaints. Definitely will come back again.

(Updated) Now this Daybreak has been a regular for my partner and I. We literally go see Shirley almost every time we can for brunch, and now I think she's definitely remembered us. Shirley is just a ray of sunshine! Partner gets the egg benedict and I usually get the 3 egg breakfast with sausages - barely can finish. Usually really quick seating, although it can get quite busy on weekends (especially if you come in a big group) and might have to wait a bit. Honestly though, my partner and I know that the eggs benedict isn't the BEST tasting ones out there, but if you consider the price and how much you get and the service, this place is amazing. Looking forward to seeing...

I was stopping into Day break restaurant beside my Pain Clinic today to go take my mother out for a nice breakfast the restaurant was quite busy we sat down and my mother smiled and waved at the The waitress to let her know that we arrived she then turned her head and said please don’t wave at me I knew you were there I’m serving other tables we sat down feeling a little stunned She did not acknowledge our presence when we walked in the door I said to my mother let’s go I can’t sit here and have someone disrespect us in that manner when I got to the car I turned around and I walked back in I could not let her ruin someone else’s day that waitress I think has had enough in the industry she is disrespectful rude and obnoxious the old lady ruined our day and all we wanted to do was just have a breakfast before our appointment just a heads up that this waitress is not nice don’t even waste your time going in there if you are out hoping to have a nice day she’ll certainly ruin it with her...