Palace Pizza and Spaghetti House — Restaurant in Newmarket

AWESOME PLACE! AWESOME FOOD! AWESOME STAFF! Best Panzerotti I've had in my life. I go here once a week at least. The dough is amazing- thin and crispy with the consistency of pie crust. Unlike most places- you don't have to eat 5 inches of bread on the corners before you get to the cheese- this thing is stuffed to the brim with amazing, fresh ingredients. It is a family owned place and they are LOVELY PEOPLE! They are friendly and charismatic and know how to treat their customers. I always feel welcome here. They also have a house made tomatoe sauce that they provide free of charge- the best I have ever had in my life! This place is insanely underrated and has a fantasic price point. It should be packed to the brim with customers- but people are lazy and generic and want to order from Pizza Pizza and Domino's for a less than sub-par panzo experience. I can't speak highly enough about thid place. My boyfriend and I love this place. All I can say is go and try it yourself. It blows everything else out of the water. You won't be disappointed. This small family owned place deserves way more love. Or go and give more money to places that offer cardboard flavoured food with tomatoe sauce on it. Go check them out next time you're...

As time went on, pizzas got smaller and smaller, more expensive, and the price would vary depending on time of day and mood 🙃 😅. Safe to say we haven't been back. One time, I waited for an hour to get my food because they had to make 10 pizzas for school kids.. coming in after a night shift and the sheer disregard for my time, and this happened a second time. I essentially made up my mind to not go back. But the food is delicious so I went again, and the pizzas got smaller and smaller, like you pay for medium 12* inch and get a small diameter 10* inch (I think they even changed the size on menu eventually as we didn't complain, they figured why not amirite? )NOTE *now, it appears as 11 inch and 9 inches. * The extra inch or two may not sound like much, but as circles get bigger, the circumference is exponentially bigger. The same can be said but in reverse.. except she's giving you more crust than anything. I ordered a large pizza and got a medium inside the box. I was so pissed off that I had it bottled in for a year, and now I am having nightmares about the pizza and panzos that got away. And I also see them on Uber but they keep experimental menus and it's not...

To be clear, I gave 1 star because of what happened, NOT the food.

Palace pizza has hands down one of the best pizzas you can buy. Sadly, they are ripping off their customers. Over the last few months, I have paid 4 different prices for the same large pepperoni pizza. For the record, pricing went up and down, not just up. I bought a large pepperoni pizza tonight, was told $16. BUT, the price is $13.80 plus tax, which I confirmed with the man behind the counter. I told him in that case it's $15.60, NOT $16. Right away, very defensively, his wife, who was sitting at the table, tells me prices are subject to change without notice. Ok, that's fine, but your husband, the co-owner JUST confirmed it's $13.80. So the price changed in last 10 seconds? They gave me back the difference and I went home. Checked all my past receipts, and sure enough, EVERY one of them is rounded up to the nearest dollar. Usually resulting in a $0.50 difference. So heads up, confirm why you are paying when you go there. Pizza is phenomenal, but they rip you off in the process. Ya it's only $0.50, BUT do that to 100 customers and it...