Pine House Cafe Newmarket (松屋) — Restaurant in Newmarket

Rudest service ever received from a restaurant. First time we went to try their food and the first thing the lady did was ask ordered ahead (with attitude). We said no and she just pointed to the take out menu behind the podium. When we ordered from the afternoon happy hour menu, the same lady punched in from the regular price menu. When we told her it's not the correct pricing, she said why didn't you tell me earlier about the happy hour. She kept talking back with attitude even when we mentioned to her it was the first time we were ordering from this place. When asked for the bill, she said she couldn't print another one after the transaction was completed. I've worked in retail/food industry enough to know you can always reprint a receipt. The other nicer staff said I'm sorry and printed the receipt for us. The rude lady then continues to talk to my boyfriend in Cantonese, talking back at him and said how she was supposed to know if it's our first time at this place. As someone that worked in the customer service industry for a long time, you always treat customers as if it's their first. This lady (even though I don't understand Cantonese) was talking back, not letting my boyfriend finish his sentence, had very rude attitude and just ruined our mood. We are never going back to this place as the staff doesn't seem to want to interact with customers. Such a...

Not many cha chan tang in Newmarket so I'm surprised it took me so long to come to this spot! It definitely surpassed my expectations and now I know I do not need to go to Markham just for a quick HK cafe meal! I found the service to be above and beyond, especially for a Chinese resto! I don't need all the extra check ins and other shenanigans. As long as you're relatively civil and bring me the right food, I'm good with it. I found them to be very kind and even moved us to a table away from the door in case we got cold once they cleaned up one of their tables near the inside.

The meals were very reasonably priced and the portions were huge! I got the curry chicken rice and it served as two meals for me. The flavours were sooo good and I got a delicious soup and a lemon tea to go with it - all for 12.99 lunch special. They have all the regular HK cafe meals so there's something for everyone.

Left with a full stomach and I am definitely...

Stir-Fried Beef Rice Noodles • Satay Beef Vermicelli and Egg & Ham Sandwich 乾炒牛河 • 沙爹牛肉湯米 + 火腿雞蛋三文治

Checking out this Cha Chaan Teng (Hong Kong Cafe, 茶餐廳) at North of Toronto in Newmarket. There are some items we would order to see it’s authenticity. Stir-Fried Beef Rice Noodles is one of them. This must be a popular dish here as almost half of the customers ordered it. It’s not a surprise as it was stir fried perfectly, not too oily, the noodles not too thick and the beef with great texture, also was well seasoned.

I love getting all day combo at cha chaan teng. Satay Beef Vermicelli is my favourite. 🫶🏼 This one wasn’t the best I had, but still tasty. The combo of it with the egg & ham sandwich is the best! 😍🙌🏻 The combination of the fluffy HK style bread with the super thick silky scrambled egg is so delicious and satisfying. 🔥🔥🔥

Service was great with friendly...