Guac Mexi Grill North Bay — Restaurant in North Bay

Would not recommend. My husband usually order from Mr. Pancho's but decided to give this place a try. NEVER AGAIN. My husband got the nachos, which were a decent size, however the chips were so salty that was all he could taste and was unable to take more than a few bites. I got an order of chips with guacamole. The guacamole was really bland and the chips were...you guessed it...SUPER salty and that's saying something coming from a person that loves salty foods. I also got 3 steak tacos. The tacos were a joke. I should have taken a picture of them. They each had MAYBE 5-7 small cubes of steak and a light sprinkle of cheese. I could have counted each individual piece of cheese if I wanted. The shells were supposed to be soft corn shells, which should have been doubled up as corn tortillas fall apart easily. These must have been stale as they were a bit hard and so dry I couldn't eat them. I don't know if there was supposed to be corn in the tacos? I only found a kernel so I'm not sure. We also got two churros. The churros were nothing special and we each got a small container with a smidge of caramel sauce, JUST enough for each churro. Now for the price, it's way over priced for the portions of the tacos and the quality. I must give a star, but this place would be in...

Overall a very disappointing experience. First time ordering here, likely also the last. Worst burrito I've ever had in my life. Ordered the shrimp Burrito which arrived cold (Clearly not the fault of the driver as the burrito was packaged next to a cold pop by the restaurant). The "shrimp" burrito contained maybe 3 pieces of shrimp. The burrito didn't have any rice or beans either which was unusual but maybe that's just how they do it here. The actual burrito contents was about 99% vegetables. This might not have been too bad, had they bothered to cut the vegetables properly; Instead almost every bite contained hard, inedible pieces of tomato, and pepper cores. Even got a small piece of onion stem. To top it all off it was so poorly wrapped that it leaked everywhere (Through the tinfoil and paper bag it came packaged in, as well as through the multiple napkins I wrapped it in as a...

This place is one of my go to place for nachos. But the two employees who was working here dont know customer service. First i called to for pick up nothing of them seems intrested in taking order rather than talking to each other even though place wasn't busy. When i reached there to order nachos they didnt greet us and instead made us awkard for us as if they never saw the customer. Once i started giving them order i asked them i know you dont heat the nachos but can you please heat it after putting all toppings they didnt even consisdered about what customer was saying and so rigid of not doing it. I am sorry but not going back again. Worst customer service i ever experienced and i m one of the regular...