Booster Juice — Restaurant in Northern Mature Area

I was just at your store today, March 15, 12:31pm at the Londonderry Mall and boy, I was so disappointed. A total let down. It was also my first time buying from you here in the mall where I work. I bought a Brown Sugar Oolong Milk Tea with Jelly Boba. At first the female cashier wasn't paying attention while I was ordering. She kept asking me what size I was going to get. When I finally had my order I noticed that there was no tapioca. I went back and asked them to why. But they said that it is what I ordered, the one with jelly boba. I said I was aware of it but I was also expecting tapioca in it as it is shown in the photo! They said that it is only jelly and then they laughed at me. It was embarrassing. Is this how you treat your customers? Also, they should have offered to change it as I did not pay a cheap price for it. $7 for a horrible service and false advertisement. Please review your photos in your website as well as in the store menu. Your Brown Sugar Oolong Milk Tea photo has...

A more than excellent experience at Booster Juice this morning just as Deep the manager was putting in her final touches to opening for this Friday Mar 8th #YEG #Londonderry Mall Since 2019 I have not gone to a Booster Juice in #YEG and as of today this will be a super stop to energize me with the power balls - today I went for matcha as benefits are known to me as a nutritionist/food scientist PhD and I simply was not aware of how much progress Booster Juice has made in providing a huge variety of nutritionally sound products essential to good health and well being living in #YEG with so many social issues around inequities- I recall the Kingsway one back in 1984 and also an outlet 109 St that serves wraps etc..and juices with healthy shots such as wheatgrass Look forward to stopping again soon and trying out more of the products to enhance my wellness..Gratitude to you at Booster Juice in...

Purchased a smoothie. Went to pay and was slapped with a tip screen. Fine. However, the language was in French, not English. Why?

Truly mad me angry. I was able to navigate through it as a born Canadian with basic French. But what about the countless others who couldnt? It took 3 prompts to avoid a tip. Ridiculous.

Part of me feels this was on purpose and just bad business. I hope I'm wrong but I doubt it.

First and last time purchasing there. Woman behind the counter was nice, efficient and wrote a smiley on my drink. No complaints there unless she's compliant.

I just can't understand why itd be set to French in a majority English speaking area with a high population of ESL. Seems wrong.

Aside from this and $8 for a smoothie, no complaints.

Please don't take advantage of your customers...