Burger King — Restaurant in Ontario

IF I could give a NO star review, I would.

I attempted to use my receipt coupon (for filling out the online survey) - which I used regularly in an effort to save money - and the drive-thru cashier tried to over-charge me by 44%.

I explained to her - initially at the order speaker - that the price on the screen was incorrect; in fact, I had used one yesterday AT THAT LOCATION, and used one today at lunch time at another store (which I have the receipt for) - I also showed her the receipt FROM HER STORE that showed I was correct.

She kept telling me that I was wrong, the previous crew was wrong, the cash register says she’s right, and refused to listen, or even suggest calling a manager.

So I said cancel the order, and left.

I called the manager when I got home, she’d ask a question and when I’d attempt to answer it, she would cut me off and ask another question; I told her the EXACT account of what had transpired, and yet every time I was finished, she’d go back and ask (in my opinion) unnecessary repeated questions, where if she had just LISTENED she would know.

She even verified that I was correct, yet didn’t seem to really care that I had been inconvenienced.

I got tired of what I feel was a condescending and “didn’t care” attitude, I informed her I will NEVER be back to that location again, and that I would be posting an online...

Went to this Burger King (7955 Tecumseh Rd E) last night for dinner. I have had a few issues with wrong orders here, but, last night takes the cake and we will never ever go back! Both my husband and I ordered whopper with cheese meal, no special requests. We sat down and started eating and after 2 bites or so realized we both got a double whopper with just cheese. Definitely not what we ordered. No big deal, I will just bring them up and get the correct burger. My husband said, no, thats ok, I will eat mine so I just went up for mine. I went up and explained what happened, and what turns out to be the manager says.....YES YOU ORDERED THAT. Like loud. She wasnt even there when I ordered so how would she know???? I said no, I did not order this, I dont even know what this is to be truthful. She again raised her voice to me, implying I was lying and would not give me a replacement. I was so embarrassed and so angry. I cannot believe I didn't lose it. I have a very short fuse and shocked myself but not continuing but I think I was in shock. Like, its a burger??? As mentioned this isn't the first time I have had issues here. But I swear NEVER EVER again will I step foot into this...

Had and interesting visit here. Ordered 4 cheese burgers and a glass of ice water, check that, I got water with no ice. Paid $9 and change with a dollar donation. I never really watch my food being prepared but I did on this occasion. While watching I was happy to see her taking her time, making sure everything was straight and looked good. She was off to a great start until it can time for the mustard and ketchup. I watched her put little dabs in the middle of the burgers. Why? When that is done, it does not cover the whole burger, not even close. I have so many pictures of this happening. I had to say something and asked that she throw some more ketchup on them. As you can see in the pictures, this helped with a couple of them but on at least one of them it is still not on the whole sandwich. Still can't figure out what they stack the pickles on top of each other too. Is this training? Is this laziness? Please, fast food restaurants, make it like the picture!...