Subway — Restaurant in Ontario

The food was good don't get me wrong. And tho it was a laugh to see the only team member working was clearly under the influence of narcotics it was very unprofessional. Firstly I asked if he had potato soup that was advertised to which he abruptly said no. I suggested removing the sign as other locations often do. He then asked me to repeat my question revealing he thought I'd asked "do you have potatoes too?" He then told me they DO Infact have soup so I ordered a 12oz bowl. He proceeds to check out where he rings me in for a 12" steak sub ($9+) and 12 oz soup. I had ordered a steak panini ($6). I corrected him, he corrected the till, I paid, was handed my panini and told to have a nice day.... But what about my soup?! Oh ya he says then goes to get it. After all that, he didn't even know where the spoons were. I could not stop laughing the whole time. It was so obvious this kid was high. Food was great and thankfully I was taking it home where I have a surplus of spoons lol Great food good for a laugh more professionalism would have granted 5...

I went to get a sub after work walked in said hello was given a nod the music playing was extremely loud and he spent most of the time bobbing around to the music I'm all for the little music while you're working but when a customer walks in you should turn it down and he seemed very impatient and when I asked for extra something he very stapley told me it would be extra put the meat on my sandwich and put it in the toaster went to the back did something grabbed containers cuz my sauce was to go and then proceeded to go to grab my sandwich to continue putting vegetables on it when I asked him to change his gloves he looked at me like I was inconveniencing him did so dropped one on the floor and tried to use it I don't have to explain why that is completely unacceptable he then asked me if I wanted a bag and I said yes again seemed annoyed would...

I do not want this poor review to reflect poorly on the employees of this establishment, because they do a FANTASTIC job. However, I have been there once a week for quite some time, and every time there is only one employee working the dinner rush. You have to wait an incredibly long time for your food, simply because there is only one employee working.

I feel so bad for the employee's there, because they are literally running to try to keep up, which is unfair to them and the customer. I informed the manager/owner of the issue via email, with no response and no change to scheduling.

If you are willing to wait and are willing to patronize an establishment that makes their employees work at an insane pace non stop, then this is the...