Subway — Restaurant in Ontario

It was really disappointing and disgusting experience. The tables were dirty, the employee was rude, food was old. I went there, Bcoz it was on my way. It was a bad decision to go there.

1. The moment i walk into the restaurant, felt unwelcome by the employee, she was really rude, when we order sub for my wife and I, she made the sandwich half the way with bad expression( didn’t even explain everything, didn’t give a smile) it’s like she was in rush, didn’t even gave us proper time to think. She has no manner how to talk with customers or how to work at food chain. It is really unhygienic if you wouldn’t wear a cap or Atlas a hair net while working with food. After done eating, my wife ask for bunch of tissue paper, so that we can clean the mess which we made, so that no one else should get the dirty table as we got. She didn’t gave enough of it so i went to buy some, but then she started teaching me what comes with sub what shouldn’t. And started arguing in front of other customer. Even after discussion when i went to washroom to wash my hand she started bitching about me to her co-worker even knowing my wife standing in-front of them. This is a food restaurant where people go to eat not to make their mood off. She should really learn how to talk, listen and behave with customer. Bcoz customer comes first.
2. the food was really old, the bread was hard to chew, it seems like it was left over from previous day. The spinach was old and mussy. If you wanna waste your money please do go there, Bcoz it it really bad experience for us. Waste of money and waste of time. Zero food quality with rude and zero customer service skilled employee( the one without cap...

I am so beyond disgusted! I wish there was the ability to give negative stars!!!! My 76 year old grandmother just got out of the hospital. We ordered subs as I am taking care of her. My 85 year old grandfather has cancer as well and is not well. I had my husband pick it up before he went to work. Our subs tasted stale, half my toppings are missing. I called to speak with the manager and the lady I spoke with was the worst. She called me a liar multiple times. I have pictures to prove it, I told her how stale the bread was she again called me a liar. She then proceeded to ask what I wanted from her. I told her we paid for food and it’s horrible. She told me to bring everything back because I’m lying. I explained to her that my grandmother just got home for the hospital. I am caring for her and can’t just up and leave her. She proceeded to laugh at me. I asked her why she was laughing and her response was that I don’t know what I’m talking about. I just wanted it rectified. If I wasn’t caring for my grandmother I would go in there. She was rude, claimed she was the manager and the fact that she laughed at me pissed me off even more. If she is truly the manager she needs to be taught how to properly treat people and not to hang up the phone on people!! I am DISGUSTED. I’ve attached pictures of my sub and what was supposed to be on it! You tell me I’m lying? SMH I am so mad at how I...

I was greeted by a pleasant young lady who was cleaning the public area. when I got to the counter, I was met by a woman with long black hair in a ponytail ( just identifying the individual responsible for losing customers). In a business built on individual preferences, she is not the employee needed. I asked for 2 sandwiches. I then proceeded to ask for one sandwich to be made on the bun cut through (top and bottom). She told me they cut them all in half. I assumed she misunderstood. I then asked for my vegetables to be put on the bottom with the meat in the centre and more lettuce on top. She then informed me she could not close it. Her attitude was reinforced by her actions - throwing the lettuce on the sandwich. At this point I told her I was no longer interested in her sandwich, and left. I rarely complain about service - the person is more than likely having a bad day. This women is having a horrible life. Someone needs to assist her with a change in attitude. It is her job to serve customers. I would hope that her example of service is not what I should expect. Will...