Subway — Restaurant in Ontario

Well this was 100% the LAST time I will ever go to Dunnville Subway. The last few times have been horrible customer service but this was the final straw (or sub, I should say) We ordered 2 subs, one cold cut combo & one chicken bacon ranch. The cold cut was just sad (photo posted) had to pick off unwanted tomato’s that weren’t even asked for. But my chicken bacon ranch was the worst, first of all, you were out of shredded cheese, which I understand that, it happens. But I asked for toasted, the lady toasted it then took it out & let it sit there while she doctored the other sub so by the time I got home, it was ice cold as if it was never toasted in the first place. I asked for guacamole (which is an extra charge) and was given the smallest amount I have ever had put on a sub, so little that I didn’t even taste it, let alone see it. I was given 1 scoop of chicken for an entire footlong, so the one half was just the vegetables, but wait there’s more… the half that only had the veggies was literally half empty, nothing but bread. I also pulled out a piece of green pepper that was partially rotten!!! I am actually so blown away with how poorly executed both these subs...

Delicious food! The staff made our subs correctly, and did so in a timely manner. Inside the restaurant was quiet and clean. A good experience. We left happily. 😊👍🥪🍽 It's a great thing when your food is healthy AND tastes great. Also, for those who hate standing in line, use the subway app! I recommend it. It saves your favorites, let us skip the line when we ordered ahead, and allows for contactless payment (for those who are...

Showed up just before 830pm. They said that we couldn't have the subs toasted, because their toaster oven is being cleaned in preparation for their closing in at 9pm. Though it was about 20 years ago, I worked at a New York Fries. I couldn't imagine it being all good to tell a customer that our fryers are being prepped for close or something like that...