I went in yesterday & received the worst service I’ve ever experienced besides Nova Deli. The first red flag was that she was talking to the cook with her mask pulled down past her chin. She turned around to ask me what I want & forgot to put her mask back up. She proceeded to put the mask back on by grabbing the inside, and no she didn’t even wash her hands afterwards. I should have left right there but I was pretty set on getting some decent Chinese food
Alright I’ll try to sum this up but I was pretty disappointed as I really enjoyed coming to this place, I am a frequent customer who tips as well. I ask for a number 2, and for half rice/half noodle. It’s a pretty common request, no other place has ever given me a second look. The woman dropped my container in frustration & rolled her head/eyes saying “pick one”, so I chose one and instead of asking me what meat I want, she turned around and said something to the chef (pulling down her facemask of course, cause we all know how hard it is to talk with them on) then her machine made a noise like a sale & proceeded to run into the back fridge talking to yet another employee. I was not acknowledged, she didn’t even hold up a single finger signaling to wait. After 30 long seconds, she came back and didn’t say anything. Waited for me to tell her what I wanted, again I really should have left but the food is good (when they don’t leave it out for an hour). It speaks for itself, the portion was definitely smaller then what I usually received so it was pretty obvious she was upset for whatever reason.
This place actually used to be really good, the guy who owns Bourbon St. Grill used to own this place until he sold it, he told me it was too difficult to run both places so he’s focusing on one. This happened a few years ago and it definitely shows, the service has been constantly going downhill & that was an all time low. I’d recommend Pho Viet, Lee-Garden, or either of the places in the mall. Always exceptional food & service, you shouldn’t treat your customers the way this place does.
By the way don’t show up an hour before they close, I did this by mistake a few times. They only have enough for one serving (even though the food looks gross & dry from staying in the warming center too long) and they’ll remind you that it’s late and they close soon. This happened once at 6:50 PM when they...
Read moreHave been both for lunch and takeout. Both times were great! When I got takeout I got vegetables, seasame chicken and fried rice. It was all very fresh and some of the better Chinese food here in Belleville. Being a restaurant that also serves Korean and Japanese food, there is more than enough selection for everyone. When I went for lunch, my friends and I each got a Bento box and we got things like miso soup, glass noodles, dynamite rolls, spicy Salmon rolls and vegetarian rolls. They also had fried gyoza which was delicious. Everything was fresh and well put together and the sushi tasted great. Much better than the all you can eat restaurants and you can truly taste the quality. The cost was very reasonable and we each spent an average of $14-20 (depending on what we got). The portions were also very good. It's not just a takeout place and the restaurant was very clean and the staff extremely friendly. The main sushi chef owns the restaurant with his wife and they are both extremely friendly. My friends and I...
Read moreSome of the best sushi I've had in BC, Ontario, or QC.
Grateful for the chance to chat with the owner while waiting for our large order during a lull in the lunch rush. They ran a large and successful restaurant for years in Toronto before semi-retiring to Belleville to enjoy the quiet small town life. (And bringing their incredible skill and amazing food!)
This is also the favourite place for the family we were visiting in town to get typical "Chinese" food: (fried rice; chicken, beef, and shrimp dishes; spring rolls; etc.)
We ordered the following sushi, all of which was perfect and enjoyed by the experienced (and picky) sushi lovers, as well as those trying for the first time: Spicy Combo (spicy California roll, spicy crab roll, spicy salmon roll) House Roll (deep fried shrimp, cream cheese, salmon, crab meat, cucumber roll topped with extra salmon, avocado and fish roe) Avocado and Cucumber Roll Yam Tempura Roll Yam Green Dragon Roll (deep fried yams, topped...
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