UpFront Café & Pub — Restaurant in Ontario

Stopped by Upfront Café during the downtown Belleville Christmas event, and I have to say — the owner is one of the kindest people I’ve met. She had a beautiful holiday craft activity set up, and you could tell she was doing it straight from the heart. We only paid $15 to make a gorgeous Christmas wreath… honestly, I don’t even think she made anything off it. She just wanted people to enjoy the experience and feel the spirit of the season.

The atmosphere was warm, welcoming, and full of love. If you’re looking for a place that truly cares about the community, this café is it. I’ll definitely...

Stopped by for a coffee and unfortunately, it was really not good — bitter, burnt, and just off in taste. I didn’t want to make a scene, so I quietly left. The staff member actually came after me to ask if we didn’t like the coffee, and when I politely said “No, we didn’t,” she just replied with “Whatever.”

That response said a lot about their attitude toward customers. I understand not every cup will be perfect (btw We ordered 5 cups of coffee) , but basic courtesy and professionalism go a long way. Definitely not the kind of experience I’d...

Don't leave your cell phone as your place of business phone number if you don't want the inconvenience of someome calling when you're not in your cafe, and you cant answer properly. RUDE.

Update: I appreciate the fact that you answered but answering "Hello" and making me feel like I was inconveniencing you did not feel good as a customer. If you have to answer and you're not at the cafe at least make an effort to be polite and answer with your cafe name. Also do not answer if you're driving. I would have been happy to...