Broadway Bar & Grill — Restaurant in Ottawa

Worst food and worst service ever!!! First, after we placed our order, the waitress came back 3-4 times to confirm each dish we ordered (we ordered total 7 dishes). We just ordered the stuff shown on the menu and no special orders. Don't know why she had to confirm so many times. She looked really absent-minded. Second, food tasted really bad. pizza was over-cooked. Don't think any decent chef would ever let such an obviously over-cooked pizza be placed on a customer's table. The crust was really burnt!!! We also ordered chicken pasta. The chicken was again so over-cooked while the pasta was so hard. ALL the food were so horrible!!! Third, we ordered 2 kids meal which come with ice-cream. After we finished our main dishes we asked the waitress to give us 3 ice-cream since we had another small child with us and we were going to pay for the extra scoop of ice-cream. She was so impolite and snapped "but you guys only ordered 2 kids meals". Thanks for showing us you can count but be a little bit more courteous and just add it to our bill. As the meal progressed, I began to question what I was paying for. Lastly, different waitresses came at least 7-8 times to ask if they could take any dishes. Even when there was still 1 slice of pizza on the plate, the waitress wanted to take the plate away. REALLY? is this how the restaurant train their staff? ask customers if they still want the plate while there are still food on the plate??? Unbelievable!!! And as expected, no smile and no thank you from the rude staff. WILL NEVER VISIT ANY BROADWAY RESTAURANTS! They don't deserve any returning...

2025 review: Have been here multiple times over the past year and it never disappoints. Breakfast, lunch, dinner it’s always delicious food, great service and reasonable pricing. Family, date or solo friendly!

During the pandemic: restaurant is open for takeout, and in certain cases dining in room open when allowed by local and/or provincial health regulations. They have taken several precautions to ensure a healthy, safe and fun experience. Great daily specials, and convenience to purchase quality alcoholic beverages to take home. Give them a call and help support this local business! Original review in 2019: Have been here 4-5x per year since I moved to the area almost 10 years ago. We always have a wonderful experience: great service, staff, tasty food (varied menu) in a pub/family/fun atmosphere. Excellent value! Lots of TV’s for sports fans, interesting promotions/specials, and some live music and entertainment nights there as well. Good sized outdoor patio. The staff and management will ensure you, your family, friends or large group will be treated well. Although it’s a franchise, the experience feels local. Enjoy folks & suggest trying their fajitas if you’re...

We had brunch in a Wednesday late morning for 4 adults. Easy getting a table at the time, lots of room and space and place was fairly busy. The place is clean and had a chill vibe.

Server came by quick and offered us coffee right away. Coffee was average, nothing fancy, and it came with the meals. We ordered the breakfast club sandwich, chicken and waffle sandwich, and Take 1 and Take 2 platter - sub Pancake for French toast extra $2.00 charge.

Meals came by at a decent time. Portions were large. Everyone liked their meals. The breakfast and club sandwich was average as per review, and the chicken and waffle was tasty and not dry. The french toast was good with butter and syrup. The Take 1 and 2 platter were standard breakfast dishes with eggs how you like it, bacon, sausage and lots of toast. But the standout were the homefries, delicious, crispy and so flavourful. Three out of 4 of us took home leftovers.

Server came by enough to refill our coffees and she was nice and polite. Prices are slightly higher, but its good the portions are on the larger end. I've been to this place a few times in the past as well. Consistent with food...