Subway — Restaurant in Ottawa

I highly recommend spending your money elsewhere. I've ordered from here for delivery and almost every time it's been wrong, so just today I went in and ordered in-person. I tried to order a "little italy", but substituting grilled chicken for rotisserie chicken. I say "tried", because the employee responded by saying that she could do that, but that if she did she'd have to "charge extra for mozzerella". When I tried to question why I'd be charged extra, she explained that it'd be for "inventory reasons". How does charging me for an item that comes on the sandwich effect inventory? I've worked at places like this before, where is the "substitute" button? On top of that, why would I have to pay EXTRA for a sandwhich that has the more expensive meat option replaced by a cheaper meat option? (the employee tried to justify the statement at the POS by showing the cost of a footlong with grilled chicken, $10. I asked her to show the cost of a footlong rotisserie chicken, which was $11).

TL:DR this place has almost never made my order right, and has now attempted to scam me for a couple extra bucks. Save yourself the trouble, go...

Honestly, I can't find myself to give more then 2 stars because it really is that. I keep going back to this location giving the benefit of the doubt but it's truly never exceeded my expectations. I don't usually write negative reviews unless I truly feel it deserves one.

They're cheap with their toppings, I have to ask 2-3 times for more lettuce.. almost all the time. I had once witnessed that the man who says he's the manager yell at one of his employees the whole time I was there. She just started (it said in training) and I told her that she was doing a fantastic job in spite of how he was treating her.

The woman who works at subway, she is very sweet and pleasant to deal with which is why I didn't give this location a 1 star... save your money or go to another location. Won't...

HA! What a joke! I NEVER get their coupons in the mailbox so I call before heading there.. I ask if I can use one of their coupons (obviously they have coupons at the store) and this Indian guy that doesn’t even know English tells me “you need use coupon” I said I don’t get them and he didn’t care!!! What a great way to service your customers. I live here in RSS and I was a frequent client. I will NEVER EVER go here anymore! I’d rather go to the barrhaven one! That BTW are NOT cheap with the toppings like you Indians. (Disclaimer: I’m not racist, but it bothers me that it’s not even their country and they do whatever the F they want.. plus no English speaking, go back to...