Bulk Barn — Restaurant in Ottawa

I visited the store with a friend. At the checkout, we tried to use coupons we each had (one had paper, one had online) - they told us since we drove here together we couldn't both use coupons. I explained that we are friends and live in different households/are shopping for different households, and we offered to show our licenses to prove this but the clerk refused to look and repeated that we both couldn't get the 5$ discount since "we walked in together". I asked to speak to the supervisor since this had never been an issue before - the clerk told me they they were unavailable. I told the cashier to forget about the items I picked and was on my way to leave when the cashier changed their mind and said "they would make an exception for this time only, but not in the future". This isn't the first odd interaction I've had with staff here - I will go out of my way to pick another location...

Yesterday, I visited Bulk Barn in Ottawa again, and as always, I was very satisfied. The service was top-notch — I was helped quickly and efficiently, which was really nice. It’s convenient that the store has entrances both from the street and inside the building, and the atmosphere is simply wonderful. I especially like how great it smells there, and I often buy their green tea — it’s excellent. It’s also worth mentioning that the store has two registers, making shopping even more convenient. And the popcorn, which I grab before heading to the cinema, is always fresh and delicious. Bulk Barn is one of those places I always enjoy...

Used to going to the bulk barn in Riverside/billings bridge area which I love. But in this one, a man at the back counter (near the cake pan wall) was so unwelcoming when I tried to ask questions about cake pan rental since I was looking for a specific size. He didn't even bother looking at me as I was asking my questions and wouldn't even answer my questions directly. I just wasn't worth his time! Such a weird interaction. Anyways I left and got my cake pans at party city. Giving 3 starts because the store is indeed well organized but I'll just stick with the billings bridge location...