Burger King — Restaurant in Ottawa

I've lived and worked all over Canada. Burger King was my favourite burger joint ever since I could remember. So, I always eat at Burger King whenever I feel like having a treat. There's no better burger than a Whopper with cheese, when it's done right, stacked high and served hot, yummy....

The last two or three times I ate at BK, I think it was in New Brunswick and in Quebec. I was surprised about the quality of their burgers, they were not garnished very generously and they were served cold, like they had been made hours before. The last place I had a Whopper before I tried this location, they had barely put a sliver of tomato, a small piece of lettuce, and just one ring of a slice of onion. This was no Whopper, and it didn't taste like one.

My experience at this location on Montreal Road in Ottawa was like going back in time and tasting a Whopper like it tasted years ago. It was a perfectly built burger with generous toppings. Complete with loads of ketchup and mayonnaise dripping with tangy flavourful juices. That flame broiled burger flavour, served hot and juicy. Just like they use to do it at all the locations 20 years ago. I'll be back for more delicious memories. Thank you for conserving the traditional Whopper with Cheese flavour, this is...

Warning: Customer Got Assaulted This incident occurred at 199 Montréal Rd, Vanier, ON K1L 6E2 at around 1:30 PM on January 12, 2022.

I asked an attendant the price of Wednesday's Whopper deal. He said $7.49. And I said the Whopper deal in the mail-in coupons which I brought in is at $6.49. So, I said I'd order with a mail-in coupon. He insisted Wednesday's $7.49 is still cheaper. But I told him I'd like to use this coupon. He said, "No, bye." and he just left the checkout counter.

After that, I asked the other attendant what the other attendant's name was. And he refused to give me his coworker’s name. He asked what happened, and I said his coworker just refused to serve me. As the second attendant continued to refuse giving me his colleague’s name, I took a photograph of the second attendant at which point this second attendant snatched my smartphone and placed it on the top of the other countertop which I couldn’t reach. The second attendant assaulted me by snatching my cellphone and hurting my hand.

Their behaviors were absolutely disgusting and I reported this to the Burger King HQ. No response until today. Just avoid this place...

Sat trying to call them for half an hour after waiting for half an hour ordering there from Skip the Dishes. Neither Skip the Dishes nor Burger King would reply and hence the website wasn't allowing me to cancel my order that I wasn't getting. Poor service when you need to call them to check up on the issues.

Additionally tried ordering from the again for a Roadhouse King Combo. I've ordered this before btw. It generally has two large patties cheese bacon and onion rings. Ordering I got a regular hamburger with just a little BBQ sauce and didn't have the cheese additional hamburger or bacon totally ripping me off with my order. These people need to be fired and replaced with a capable manager and workers. I don't feel sorry for a person that gets fired for not doing their job properly it'd be there fault but i blame companies who can't consider the responsibility to do so when it's necessary and dragging down...