Gabriel Pizza — Restaurant in Ottawa

I had a very disappointing experience at Gabriel Pizza. From the moment we arrived, the service was unprofessional. Our server took 20 minutes to acknowledge us because she was busy chatting with her friends. When we finally placed our order, we specifically requested dine-in, but our food was packaged to-go instead.

When we addressed the issue and politely mentioned that the food wasn’t up to standard, the server became rude and dismissive, saying, “What do you want me to do about that? Y’all aren’t supposed to dine in anyways.” This was completely uncalled for and made us feel disrespected and unwelcome.

To make matters worse, the chicken wings were extremely dry and tasted stale—definitely not worth the $75 I spent on three meals. The overall lack of professionalism and customer care was shocking, especially since this happened in front of other customers and staff.

I expected much better from Gabriel Pizza, but this experience has left me extremely disappointed. I will not...

I had a really bad experience at Gabriel Pizza. The service was terrible from the start. When we arrived, our server completely ignored us for 20 minutes because she was busy chatting with her friends. When she finally came over, we ordered dine-in, but she brought our food as takeout instead.

When we politely mentioned the mistake and shared our thoughts on the food, she got defensive and rude, saying, “What do you want me to do about that? Y’all aren’t supposed to dine in anyways.” It was completely unprofessional and disrespectful—especially in front of other customers and staff.

On top of that, the food wasn’t good at all. The chicken wings were dry and tasted old, and for a meal that cost $75, it was absolutely not worth it. The way we were treated made us feel small and unappreciated, even though we were paying customers.

I would not recommend this place to anyone based on this experience. Very...

This place is close to where I work. I've been here for breakfast and lunch. Service us always good and food is delicious. Love their pizza & wings and for breakfast the Eggs Benedict. If there's anything they could change its those hashbrowns they serve. They serve these deep fried seasoned potato chunks and you just don't deep fry hashbrowns unless it's those patty hashbrowns from McDonald's/Tim Hortons. I notice a lot of people weren't eating them and large portions are left on peoples plates, including the 4 of us at my table. Seems like a waste, might want to consider pan frying them. I love hashbrowns, I hope they consider another option. Otherwise the eggs Benedict and fruit was really good! I'll go back again for...