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McDonald's — Restaurant in Ottawa

Name
McDonald's
Description
Classic, long-running fast-food chain known for its burgers & fries.
Nearby attractions
Nearby restaurants
Tim Hortons
2301 Navaho Dr, Ottawa, ON K2G 6Z1, Canada
Royal Paan - Pure Vegetarian
1943 Baseline Rd, Ottawa, ON K2C 0C7, Canada
Subway
2301 B Navaho Dr, Nepean, ON K2G 6Z1, Canada
Chances R Restaurant
1365 Woodroffe Ave, Nepean, ON K2G 1V7, Canada
Summerhays Grill
1971 Baseline Rd, Ottawa, ON K2C 0C6
Kettlemans Bagel (College Square)
1365 Woodroffe Ave, Nepean, ON K2G 1V7, Canada
Restaurant International
1385 Woodroffe Ave, Nepean, ON K2G 3G7, Canada
Wolves Den Restaurant
1385 Woodroffe Ave Unit X130, Nepean, ON K2G 1V8, Canada
35th Street Market Cafe
Student Residences, Ottawa, ON K2G 1V8, Canada
Pizza Pizza
2301 Navaho Dr, Nepean, ON K2G 6Z1, Canada
Nearby local services
College Square Mall
1377 Woodroffe Ave, Nepean, ON K2G 1V7, Canada
Nearby hotels
Residence & Conference Centre - Ottawa West
1385 Woodroffe Ave, Ottawa, ON K2G 1V8, Canada
Related posts
Keywords
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McDonald's things to do, attractions, restaurants, events info and trip planning
McDonald's
CanadaOntarioOttawaMcDonald's

Basic Info

McDonald's

1850 Baseline Rd, Ottawa, ON K2C 0C6, Canada
3.7(1.4K)
Open until 12:00 AM
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Ratings & Description

Info

Classic, long-running fast-food chain known for its burgers & fries.

attractions: , restaurants: Tim Hortons, Royal Paan - Pure Vegetarian, Subway, Chances R Restaurant, Summerhays Grill, Kettlemans Bagel (College Square), Restaurant International, Wolves Den Restaurant, 35th Street Market Cafe, Pizza Pizza, local businesses: College Square Mall
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Phone
+1 613-723-5719
Website
mcdonalds.com
Open hoursSee all hours
SunOpen 24 hoursOpen

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Featured dishes

View full menu
dish
Bacon 'N Egg McMuffin
dish
Cheeseburger Happy Meal

Reviews

Live events

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Ottawa’s ByWard Market Flavors Walking Food Tour
Sun, Feb 22 • 11:00 AM
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Ottawa, Ontario, K1P 5K6, Canada
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Sun, Mar 1 • 12:00 AM
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Nearby restaurants of McDonald's

Tim Hortons

Royal Paan - Pure Vegetarian

Subway

Chances R Restaurant

Summerhays Grill

Kettlemans Bagel (College Square)

Restaurant International

Wolves Den Restaurant

35th Street Market Cafe

Pizza Pizza

Tim Hortons

Tim Hortons

3.6

(631)

Open until 12:00 AM
Click for details
Royal Paan - Pure Vegetarian

Royal Paan - Pure Vegetarian

4.0

(1.1K)

Closed
Click for details
Subway

Subway

4.3

(697)

$

Open until 12:00 AM
Click for details
Chances R Restaurant

Chances R Restaurant

4.3

(1.3K)

Open until 9:00 PM
Click for details

Nearby local services of McDonald's

College Square Mall

College Square Mall

College Square Mall

4.3

(2.1K)

Click for details
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The hit list

restaurant
Best 10 Restaurants to Visit in Ottawa
February 08 · 5 min read
attraction
Best 10 Attractions to Visit in Ottawa
February 08 · 5 min read
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Posts

Wanda ChenWanda Chen
Total rubbish!!! Ordered a Happy Meal, by the time got home and realized they have missed the toy. The food was not touched at all, the package was intact. Went to this MacDonald's location at Baseline (Jan 19, 2019) which is the closest to where I live asking for a missing toy. Staff named Chantel and Michael were both EXTREMELY cold and rude, declining the request and giving a big lecture --- the location I originally bought the Happy Meal is not the same one owned by this location’s owner, therefore they can’t “give away” a toy 'cause it's a loss for them. Excuse me, “give away”???? I paid for the meal, what I received, absolutely nothing -- the food in the box is stone cold plus a missing toy, TOTALLY UNACCEPTABLE!!!! I used to really enjoy the service and food there. Had all kinds of kids party at the location. However, the customer service is getting worst day by day. To them, all they care about is their profit, not customer experience. Totally useless, avoid! If I have a choice giving a "zero" star, I would!!!!
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Fatehi AlnodFatehi Alnod
Fast food fast service and professional staff
Josh TJosh T
WILL RIP YOU OFF AFTER 9PM - Cold food - Stale - Extremely little quantity - Will not follow instructions given on Order - May get wrong order - Will give you EXACTLY what you don't ask for. If you ask to have a topping not added, They will almost certainly add extra. If you ask for a specific topping, They will almost certainly add EVERYTHING BUT that topping you asked for. This location has gone downhill and continues to get worse. Quality, Quantity, and effective staff are extremely lacking after 9PM. During the day it's hit or miss. At night, just go to Carling or Merivale. Don't bother wasting your money here unless you enjoy getting the wrong order, or a S/M/L fry 1/4 full, cold, stale food OR all of the above. Whoever works here after 9PM definitely doesn't care about their job, their customers, or the value of your money... whatever value is even left of money these days...no matter, The staff here doesn't care regardless. They'll scrounge up fries off the floor to avoid having to make a new batch. Lazy.
See more posts
See more posts
hotel
Find your stay

Pet-friendly Hotels in Ottawa

Find a cozy hotel nearby and make it a full experience.

Total rubbish!!! Ordered a Happy Meal, by the time got home and realized they have missed the toy. The food was not touched at all, the package was intact. Went to this MacDonald's location at Baseline (Jan 19, 2019) which is the closest to where I live asking for a missing toy. Staff named Chantel and Michael were both EXTREMELY cold and rude, declining the request and giving a big lecture --- the location I originally bought the Happy Meal is not the same one owned by this location’s owner, therefore they can’t “give away” a toy 'cause it's a loss for them. Excuse me, “give away”???? I paid for the meal, what I received, absolutely nothing -- the food in the box is stone cold plus a missing toy, TOTALLY UNACCEPTABLE!!!! I used to really enjoy the service and food there. Had all kinds of kids party at the location. However, the customer service is getting worst day by day. To them, all they care about is their profit, not customer experience. Totally useless, avoid! If I have a choice giving a "zero" star, I would!!!!
Wanda Chen

Wanda Chen

hotel
Find your stay

Affordable Hotels in Ottawa

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Fast food fast service and professional staff
Fatehi Alnod

Fatehi Alnod

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Ottawa

Find a cozy hotel nearby and make it a full experience.

WILL RIP YOU OFF AFTER 9PM - Cold food - Stale - Extremely little quantity - Will not follow instructions given on Order - May get wrong order - Will give you EXACTLY what you don't ask for. If you ask to have a topping not added, They will almost certainly add extra. If you ask for a specific topping, They will almost certainly add EVERYTHING BUT that topping you asked for. This location has gone downhill and continues to get worse. Quality, Quantity, and effective staff are extremely lacking after 9PM. During the day it's hit or miss. At night, just go to Carling or Merivale. Don't bother wasting your money here unless you enjoy getting the wrong order, or a S/M/L fry 1/4 full, cold, stale food OR all of the above. Whoever works here after 9PM definitely doesn't care about their job, their customers, or the value of your money... whatever value is even left of money these days...no matter, The staff here doesn't care regardless. They'll scrounge up fries off the floor to avoid having to make a new batch. Lazy.
Josh T

Josh T

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Reviews of McDonald's

3.7
(1,382)
avatar
4.0
1y

Let’s start with the fries. Ah, the fries. Imagine a world where every potato, regardless of its aspirations, is destined to be deep-fried, salted, and served in a red, paper bag. These fries are the epitome of “exactly what you’d expect.” Crispy on the outside, fluffy on the inside, and so uniformly shaped they could be used as a metaphor for conformity in modern society. They taste like... well, fries. And that's the most exciting thing about them.

Next up, the Big Mac. This iconic burger is so legendary, it practically needs an introduction in the Guinness World Records. With its three layers of bun, two beef patties, lettuce, cheese, pickles, onions, and that special sauce, it’s a construction marvel—kind of like the Eiffel Tower, but for your stomach. When you take a bite, the ingredients meld together in a way that says, “You’re eating a Big Mac. Nothing more, nothing less.” It’s the culinary equivalent of a predictable plot twist.

And then there’s the soda. Ah, the fountain Diet Coke. Carbonated water infused with a hint of cola syrup, served in a cup that’s the perfect size for sipping while you contemplate the meaning of life. It’s refreshingly cold, but let’s be honest, it’s soda. There’s nothing particularly groundbreaking here. It’s like the background music in a shopping mall—always there, seldom noticed, but crucial for setting the scene.

In summary, McDonald’s is a place where the food is exactly as expected: predictable, reliable, and absurdly ordinary. The fries are fries, the Big Mac is a Big Mac, and the Diet Coke is, well, Diet Coke. If you’re looking for groundbreaking food experiences, you won’t find them here. But if you want a consistent meal that you can count on to be exactly what it says on the tin, McDonald’s delivers in a delightfully mundane fashion. Enjoy the spectacle of the utterly...

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avatar
1.0
2y

If you're the type of person who values their money, go ahead and skip this location. The staff are extremely incompetent and lack any sort of understanding and/or awareness. The computer system works great to get orders from the register/kiosk to the person preparing your food, however the person preparing your food is too incompetent to follow simple instructions, or doesn't know how to read... or both. Then the person handing you your order is also too incompetent to ensure they're actually handing you your food and not someone elses. I've had the same issues with this location multiple times, and has even happened multiple times in a single visit. It's amazing how stupid people can be, and I'm shocked some of the employees at this location are able to get through day to day life. The issue with this location is lack of corrective action from management to the employees not doing their jobs properly. You'll either get stale food, Something you didn't order and/or ask for, or you may be getting someone else's order, only to realize after you got home. However I have learned to not trust Stupid, and make sure I have the correct order before leaving now. The employees here are unable to keep up with basic 101 tasks of a restaurant, like listening to the customers order, or for the ones making the food, reading the screen right infront of their face, or confirming the order they're handing out is going to the correct person. I'm always very patient with them, even when 3 "mishaps" happen in 1 visit..however enough is enough. Hope a manager see's this and is competent enough to communicate corrective action to their idiots in the back.

In short, if you want to avoid a hassle, or avoid dealing with stupid people,...

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avatar
1.0
2y

I'm saddened to say that this McDonald's has really gone downhill in the past few months. This used to be my go-to spot for a quick and reliable meal, but the recent experiences have been disappointing, to say the least.

The most consistent issue I've encountered is with the accuracy of orders. Almost every time I visit, there's an item missing from my order. This isn't just an occasional oversight; it's become a regular occurrence, which is frustrating when you're on the go and rely on a complete order.

What compounds this problem is the noticeable change in staff attitude and customer service. In the past, the team here was friendly and helpful, always ready to correct any mistake with a smile. Lately, however, the staff seem disinterested and detached. There's a palpable sense of apathy, and it feels like no one there really cares about customer satisfaction anymore.

I understand that this isn't a five-star restaurant, and my expectations are set accordingly. But, getting the order right is a basic expectation for any food service, especially for a well-known chain like McDonald's. It's disheartening to see such a decline in a place that used to be reliable and customer-friendly.

I hope this feedback is taken constructively, and that there will be improvements. Until then, I'm hesitant to return for...

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