Morning Owl — Restaurant in Ottawa

My girlfriend and I visited this location today after an extensive power walk in the city. We were looking forward to relaxing out of the rain for a cup of tea. I paid over $7 for a tiny cup of tea (including a tip). Once relaxed, we each needed the bathroom before venturing on. I proceeded to use the washroom, only to be scolded on my way out. I was told “this was not a public washroom”. This seemed foreign to me, and I felt embarrassed. I have since looked into this, and this is a violation.

Other customers entered as the establishment grew busy and were told the washrooms were “closed”.

When I used the washroom, it was functioning fine. There was no need to turn people away from a perfectly functioning washroom.

I’m left dumbfounded. I will not return or recommend. Prices are outrageous and service including no bathroom access is...

A tiny small iced latte was 8$. I’ve been to other Morning Owl franchises and their cups were way bigger for the same exact price. 3/4 of the coffee was ice. I went into the coffee shop thinking I could use the washroom. I saw a lady using the washroom so I thought if I bought the drink (it was a horribly made coffee btw) I could use the washroom. Then as I made my way to the washroom the cashier tells me that I cannot use the washroom. I made it very clear that I bought the drink to use the washroom but the cashier insisted that I cannot use the washroom. Mind you, he let another lady before me use it. I do wonder if he didn’t let me use it since I wasn’t white. The lady he let use was white. He mentioned that it wasn’t opened to the public but I previously bought the drink one second ago so shouldn’t that make...

The morning owl is my daily morning coffee and breakfast spot. The staff are always pleasant and the sandwiches are delicious! A guy in a Ferrari showed up this morning and tried to buy the place which I thought was interesting.. Seemed like an OK guy, but he needs to lose the rich guy act.. the current owner is a great guy and is really down to earth and really cares about his customers. One I ordered a breakfast sandwich and asked if he would offer them with bacon instead and he ran out of the store and got us bacon. Incredible..

More people should frequent places like this to show their appreciation for...