Subway — Restaurant in Ottawa

I never low rank any place but this place made me do it. I'm vegetarian so it might be different for others. I usually order footlong veggie patty what that do is heat the patty and put it in last after vegies that may be okay with everyone but if sandwich is not closing properly specifically for takeout, they should be arranging it properly. I told the guy on prep that it will open up and mess by the time I reach home and that happened. Also while taking order while selecting veggies he keeps speaking "and" after every veggie. It's not like that person was having bad day, because there were two other order before me and he was taking really nicely with them. I also work in customer front and at customer's house I never be rude with them no matter how bad the day is because it's part of my job. I am not random person to that store, most of the time I order pick-up and other time I do takeout by building sandwich in store. If the owner is reading this, your employees know who am I. and this whole complaint going to be in subway official complaint email or customer survey portal. It's my responsibility to let sibway know about it, I don't care if they don't read this. And also I don't care about money I usually tip people. But after watching that arrogant face and that attitude that he couldn't prove right. I don't think I can tip, also I know that your store is not running on my tip or my order still it's my duty to inform owner if I'm having any problem, specially when I had this experience multiple time. I never yelled at the employee and most of the time when I enter I have smile on my face unless I'm really tired. It's not about all the employee, but want every employee to know that people notices. Doesn't matter if they are from your region or not everyone deserves good service or atleast what they are paying for in right condition not the whey like you're just tucking everything. Subway calls you guys sandwith "artists" not sandwich stuffer. Yhe worst thing that happen for me is I have to stop coming to the store. As local guide I jave to make people aware that what king of service they can expect and this was my experience which is from last one year because I...

IDK what others are saying because the previous owners were disgusting slobs... The subway was a disaster and even the inspector wasnt a happy camper with the old owners. Now that there was a new change in ownership the subway is much cleaner and friendlier. (the owner is a Persian male FYI). This subway is doing much better than it used to and got an award for making the most money out of any subway in that week. 12000$+... So i believe the other comments (at least the negative ones, especially the blonde bimbo comment) is wrong and meant for a different subway. (the one next to Little Caesar's). Therefore, this subway is well kept, organized, friendly, great service and the customers are the most important thing to the owner. Although, there are a few employees that dont meet that complete standard but are still good nonetheless, as wells as their double door entrance is weird because on of the doors is always locked.

The only blonde at that restaurant is in her 20's.... and looks like it too... idk what the denture part is about... i do believe that person who commented that has the wrong subway.

The subway near the little ceasar's just underwent a new ownership not long ago (compared to this one nearly two years ago now) and that one has a...

As a long-time regular at this Subway location, I’m incredibly disappointed with the inconsistency and disregard for basic customer needs. I came in for dinner as usual, and despite dining in, I was told the washroom was “closed after 8PM.” This has now happened more than once — some staff allow access, others refuse it.

Let’s be clear: if you are offering dine-in service, especially in Ontario, you are legally required to provide a public washroom under the Ontario Building Code. Denying customers access while continuing to serve food inside isn’t just bad service — it’s a violation.

It’s upsetting that loyal customers are being treated this way, especially when other Subway locations manage to follow the rules and treat patrons with respect. Until this is corrected, I can’t support this location and I encourage others to be aware of what they’re...