Mr.Sub — Restaurant in Pickering

It's probably been at least fifteen years since I've been to Mr. Sub, or it certainly feels that way. I've been to other sandwich shops but I'm not sure what kept me away, especially from supporting a Canadian company.

This location was on the corner of the building and was quite spacious, with high ceiling and ample seating available. It was also very clean.

It took me a while to choose which sandwich to get but in the end I ordered the original Assorted Sub on the Mediterranean Greek bun. I also had it toasted. The ingredients were fresh, with good portions. I really enjoyed it! 4/5.0

The sandwich was really good, better than I remembered but there was some odd ( suspicious) behavior from the lone clerk.

When I arrived, there was a lone gentleman just finishing his meal at one of the tables. He and the clerk appeared to know each other and were quite chatty, speaking plain English.

A family came in while I was still deciding what to have so I let them go ahead. After greeting them and answering a few basic questions, the clerk never said another word. None. Not to the family nor to me. He just pointed at things and grunted. Very odd.

Even stranger, he entered their order in the cash register and pointed to the total. He refused their credit card and indicated that he wanted cash, which they paid, reluctantly. Once they left, he appeared to erase their order out of the cash register. Hmmm...

He didn't even enter my order in the register. He just showed me the total on a calculator and indicated he wanted cash. Hmmm...

While I was eating, the phones (cell and landline) rang several times and he didn't answer any calls. Hmmm...

I have no idea if this clerk was the owner/franchiser, manager, or hired help but his behaviour was noticeably odd and very suspicious. Very odd. Very suspicious. 2/5.0

I will definitely return to Mr. Sub but maybe not...

I had an extremely disappointing experience at this location, and I feel compelled to share it to warn others. On a Friday, I ordered a seafood footlong sub, expecting the standard portion of four scoops of seafood, as served at every other location I’ve visited. However, the server only placed two scoops on my sandwich—half of what should have been provided.

When I politely pointed out the inconsistency and requested at least one additional scoop, the server informed me that I would have to pay extra for it. This response was not only frustrating but also completely unreasonable, as the proper portion should have been provided without additional charge. I ended up receiving far less than what I paid for, leaving me feeling both disappointed and misled.

The lack of customer service and unwillingness to correct the issue reflect poorly on the management of this location. I will never return, and I strongly urge others to be cautious when ordering here. If I had taken a photo of my sub, I would have had undeniable proof of how little I was given. This was, without a doubt, the worst experience I’ve had at...

AVOID THIS PLACE AT ALL COST! Was there today, 1 person in front of me ordering, I walk over to look at the sub of the day menu and the man working behind the counter says what would you like before I could see the sub of the day menu. I turn around and I hear the man who came in behind me say, this guy (myself) is in front of me. The employee then says he can wait, what do you want. The man says no he can order first. So I ask the employee what is the sub of the day and in the rudest of manor he says "didn't you just look at the menu, you should know it" In shock I asked him what he just said to me. He says "you heard me, you looked at the menu so you should know it" I told him that that's the worst way to speak to a paying customer. He said he didn't care. I walked out and told him I would never buy a sub here again. He said theres the door you can leave and never come back. I have filed a complaint along with the other customers present to Corporate office. I have been told this is the owner of this Mr. SUB. He told me his...