Taco Bell — Restaurant in Pickering

I visited this location around three weeks ago. I ordered two nachos and cheese (substituted cheese for salsa), and confirmed my order multiple times with the cashier. Instead I was served two nacho supremes. I sent it back and got the proper order, however I was charged for two nacho supremes, which I did not realize until I had gotten home. The chips were extremely soggy and I had to throw it out, and there were bits of cheese in the salsa. I have food restrictions and this caused me a lot of distress, they clearly do not care about their customers. I emailed and called them and they never got back to me about it either. Will not be visiting this...

Worst Taco Bell to order from is the Pickering Town Center. Always gets our order wrong or items are missing and you pay for them anyway. I don't have a vehicle so I order delivery and my recent order was missing a Taco and a thing of Fries. My whole order I put in for Mild Sauce packets and all the ones we received are Hot Sauce packets. I try to order from the Ajax location but sometimes their app chooses the location for you and I dread everytime it comes from the Pickering Town Center. Guess I'm out food and money now and will no longer be ordering from Taco Bell at all. $70 I paid and didn't get my whole order and things were incorrect....

I try my best not to be rude but the food was so underwhelming to begin with, so I can’t help but point out that the service here was also utterly garbage. Management must be pinching pennies because they charge you for TAP water now and refuse to give you refills… on water they get from the tap. I’m looking at them for 30 minutes with no customers twiddling their thumbs but they still won’t refill my plastic glass that I bought FROM them for water. Next door New York Fries gave it without asking twice. Any other location would give it without thinking twice, you’re better off going to any other restaurant here...