Los Puntos Cantina — Restaurant in Point Edward

We absolutely will not return. We went to celebrate cinco de mayo on Sunday May 5th 2019. This was our first time here, as when we tried in March we were told it would be a 30 minute wait although there were 3 empty tables. Since we really enjoyed the Watermark, we wanted to give this a shot since we love Mexican food and have been following on Facebook and things looked great. When we arrived just before 2:00pm, it was packed which was expected so we grabbed a seat at the bar. We were waited on pretty quickly by a blonde woman who was very friendly and helpful. As a bit of time went on, a table opened up behind us and I asked her if it would be OK if we moved there as we were going to order food and preferred a table to eat at. She said no problem and we moved our stuff over. That's when everything went downhill. So, we were ignored for at least 25-30 minutes by all servers. No one came to our table, acknowledged us and just ignored our empty glasses. I went up to the bar and spoke with the bartender to order more drinks and food and had mentioned no one had come over. She was busy enough that it would make no sense if they expected her to wait on one table while all tables around us were receiving service. The only time someone came to our table was to give us our food. We did notice that other people who moved from the bar had their items brought over by servers who seemed very willing to help them and were very attentive to them immediately. A dark haired man had asked me how the food was and when I had told him it was just alright, he just looked shocked and had said ok so then I guess you're just waiting for the bill then. He absolutely did not seem to care whatsoever that I was incredibly unimpressed. The food was alright, nothing like what I was expecting at all. The Margarita flight was good, I did enjoy those but definitely not enough to ever return. All the attention was definitely paid to the tables outside, and basically every other table aside from ours. The blonde bartender was the only person who even tried and I did hear she only works there once a week which is unfortunate because you need to find more staff like her. Incredibly disappointed. I myself have heard many horrible reviews but never expected this. Absolutely not worth it unless you like being ignored and being made to feel...

What can I possibly say further about Los Puntos?! I went to Point Edwards August 16, 2022, from London, as I was craving Great Mexican food! I was wondering if the food quality, portions and service would be affected by the aftermath of COVID, like it has been in countless other towns. I am so happy and relieved to say it was NOT❣️ Gigi was our Host & Server and the best Mexican Food Adventure was upon us. We both started with the frozen Mango Marguaritas. OMG, Ice Cold Nectar from Heaven🍹 Gigi brought us a large complementary dish of their Special Salsa & Chips. Again, Delish. I chose the Beef Chimichanga and my friend chose Beef Quesadillas. Another OMG Moment when they are arrived. They were HUGE and incredibly succulent with hers having a big serving of Guac, Sour Cream and...SALSA! We both could only eat half and took home the rest for the next day. We dug into these gorgeous entries so fast and I forgot to take pics! LOL. Next time I will share pics.

YOU JUST GOTTA GO HERE FOR THE BEST MEXICAN FOOD E V E R💥

Consistently awesome! We greeted by a friendly Host with a beautiful smile and told we could sit anywhere on the creatively designed Patio. Even though it was mid afternoon, there was a steady stream of patrons coming for drinks and substenance. Definitely a big draw in Point Edwards!

As soon as we sat down we received a big pitcher of very much needed and welcomed Ice Water. Menus are online but paper menus are available upon request.

Salsa and chips followed. Salsa was wonderfully zingy and rich and heightened our appetites. I ordered the Beef Chimichanga and he the Beef Enchiladas. Tasty huge portions arrived. Mine complemented my Margaurita nicely.

The only issue was a swarm of aggressive persistent wasps. One even went ito my straw. If my friend did not notice, I would of swallowed it. Not a nice thought. My friend told the Host, however did not receive any concern or action.

Please STOP using one use plastic straws and cups. It would have been a 5 star rating if not for the Wasps...

I don't normally write "negative" reviews but both my spouse and myself were not exactly impressed with the service we received by our main server and I hope by writing this maybe a few things could be looked into or changed for other people visiting this restaurant. (Also, this was mine and spouses third or fourth time coming here, sadly it will be our last until we know there has been some changes) My two children, spouse and myself showed up around 6:30 and they had no available tables outside so we were offered an inside table- which was fine. We placed our drink and order with the waitress, she served us our drinks. We waited roughly a half hour/20 minutes for the appetizers. After we waited roughly 2 hours (from the time we sat at our table at 6:30) so for almost 2 hours our waitress did not take any time to clear off the dishes from apps and drinks also once our drinks were empty the server we had from the beginning of this 2 hour wait she did not come to see if we needed refills. Our daughter's were taking whatever sips were left out of there's dads drink and sucking on there ice cubs. (They were thirsty) She did ask if the ladies next to us if everything were OK though, during this time- but skipped us . When our dinner finally (again 2 hours later) arrived both my spouse and children were served cold fries. (All the rest of the food such as my dinner was great) I don't blame the chef but rather the waitress who didn't seem to wait on us for anything- who knows how long our food sat because a totally different server actually ended up bringing the food and was able to take the order of drinks also. This worker who I'm complaining about was a plus size women/probably in her mid 20s and this was between 6:30-8:30. We also had a $115 meal in total which we always tip generously, unfortunately in this...