Panago Pizza — Restaurant in Port Alberni

I went to this store at Gertrude street today and got a really really bad experience. They were closing at 11 Pm and I went at 10:35. I checked google and then went there. There was a young lady and she was talking to somebody on Airpods. I asked her from outside if they are closed and she said its open and the door was locked. She then opened it and I was just looking at the menu and she told me that I have 5 mins to order. I just told her I dont want to order and I left. What kind of customer service is that? I felt really bad and I went to Pizza Pizza and got a really good Pizza. If you dont want to take customers then just close it and go home. I will never ever go to that store again. 0 stars for this store. This is the first ever experience for me from a...

These guys are great. We live on the West Coast and come through here (Port Alberni) often. When it's been a long day, and we need something really quick and affordable to eat, we order from here. I usually just call in, but this time I did online. Somewhere between the website and my own user error, the order was wrong. I didn't find out until I went to pick up my pizza. Even tho it was potentially my own fault, these guys made me a new pizza on the spot. They were all very kind and were happy to fix me up....

Great flavours as usual and the chicken bites are awesome!

To the guy that posted about his son being charged $2 on a credit card, they only charge that for people constantly buying coin for the laundromat business next door. Its not their business and so they charge the same as a bank machine would.

But, if your son was charged an extra $2 for food, that was wrong and probably a mistake. Lots of new people everywhere with the Corona...