Barbies Resto Bar Grill - Lebourgneuf — Restaurant in Quebec

We decided to stop by this place coming back from a camping trip up north. From their jingle, we were expecting the best. That song is one of the best jingle ever written. So we were going for greatness here and boy I was wrong....

We were there during lunch time, restaurant was half full. There was no greeter at the door. We had to wait 10 minutes until we flagged a waiter for a lady to come and assign a seat. The lady, which seems to be the manager felt a bit cold. We were far away from the smiles and the warmth of the people in the commercial.

We would like to point out the amazing work from our waitress sabrina for our amazing work at her table. Glasses were full, food was warm and she had an amazing smile, make our experience a bit more bereable.

Food service was extremely slow, clocking more than 35 minutes between appetizers and main course. My wife ordered the shrimps, which were totally overlooked and rubbery. I went with the Barbies burgers. Ingredients were fresh. Tomatoes and lettuce were crunchy and great. My issues was with the meat. Going to a grill, I expect to be able to choose how I want to cook my meat. Asked for rare, came carbonized. Sucks because the rest of the burger was cool.

Add to this the manager walking around the restaurant talking on the phone ( I guess they don’t have any office) and this made my experience to this restaurant kind of a regret.

Get you stuff together guys. Song was mad cool and I felt you...

The menu is very barren and nothing really appealed to me, but I had already ordered a coffee (4$), so I was stuck there. I ordered what seemed like the least boring option, Orleans chicken (22$) with a deluxe Monte Carlo potato (8$)

For those ridiculous prices, I was expecting a large enough plate to have leftovers for later, but no. For 22$ I got maybe 100g of chicken at most, and regular ol' Caesar salad, and the 8$ potato was shriveled and grey

Okay, maybe the taste is amazing, then? Nope. Chicken was perfectly average and had a basic honey mustard sauce, and the salad was commercial. As for the "deluxe" potato, that was just a scam. The inside was burnt, mashed and tasteless somehow, there was no trace of garlic sour cream as they said, and the "deluxe" part was just an unmelted slice of Kraft Single with a sprinkle of dollar store bacon bits

And to top it all off, it took almost 30 mins to get served even if the restaurant was almost empty, and OVER 30 mins to get the bill; we were almost late to our event

For the price tag of around 40$ per person, this was absolutely unacceptable; never go there, there are so many other options in the immediate...

We tried this restaurant in March 2025 while we were on vacation and it had a 25% rebate.

We had the bavette and the full rack of ribs.

Here are the details:

The bavette was under cooked and seemed really small (we literally said out loud "ok where is the rest of it?", the salad was mushy, like it was at the end of it's life but they served it anyway, and the coleslaw was warm like it was sitting under a heat lamp.

The fries were the best thing on the plates...

We asked about replacing our fries with a simple house salad and the upcharge was $5...absolutely not. Thankfully one of our meals came with one.

The waitress was a bit loud and she disappeared at the end of our meal... waited about 10 min before she was to be seen again...

Then she messed up the bill and then made it worse by bringing it to us and then trying to have us do the math... not sure how we were supposed to do that on their bill.

It was late in the evening so it was quiet and the staff didn't seem overly enthusiastic.

Nothing makes me want...