Ben & Florentine — Restaurant in Quebec

I just want to clarify before sharing my experience that this review ONLY concerns the Ben & Florentine on Wilfred-Pelletier.

We wanted to eat in restaurant, but when we arrived, we found out that the restaurant was exceptionally closed for this weekend because of a lack of personnel. That in itself doesn't bother me (it's not their fault!), but we had tried calling the restaurant over 5 times to see if we could reserve and they never answered our calls. Also, there was no information on the website of the dining room being closed. In fact, their website indicates that the dining room is open! So, there was no warning that the dining room was closed. That was rather disappointing. We therefore decided to order take-out. The food was prepared very quickly and it was very good. However, DO NOT ORDER SMOOTHIES HERE. They are more like juice than smoothies and quickly become watered down. Overall, the food was excellent and the food came quickly, but I would order from the Ben & Florentine in Ancienne Lorette instead if you can. The food is as good, the smoothies are much better, and they answer your calls! We were originally going to eat there, but they informed us that their dining room also wasn't open because of a lack...

It was an awful experience. The waitress at the entrance took the menu and just threw it on the table near the entrance and went about her business. When we asked if we can have a table near the window one passing waitress said yes, of course, go in and sit down. Than the first waitress (who threw the menu before) answered « no, you can't go there. I'm a principal here, another waitress does not work now (although that second one juste finished to wash one table lol) » . Not the best way to keep their guests during this after pandemic time. So I will never recommended this place because of poor...

Stoped in Quebec for breakfast.

Food: 5/5 The food was delicious, as a tourist in QC, the flavour they had to offer was great! Eggs, bacons with sweet crepe was a very interesting mix! The plate could have been a little more organized but flavour is a win win.

Service: 5/5 As non French speaking guests, the staff did their best to communicate with us with pleasant attitude and a smile! Coffee was always refilled and asked if we needed anything else.

Atmosphere: 5/5 The place was very clean. Simple dinning breakfast design which was exactly what we were looking for! Comfortable...