Amici — Restaurant in Quispamsis

We had the misfortune of choosing this place to go for a bite. After waiting far too long for the person (not quite a waitress and surely not a server) to take a drink order (30 mins. or so) she finally took our meal order. Again we waited another 30 mins. or so for the food to arrive. My three companions got their meals in a mixed up fashion as she didn't quite know the difference between meat loaf and pork chops. I got to watch them eat their meal and mine finally came, cold. Not lukewarm, COLD. After one bite I slid that plate aside which is usually a good indicator that there might just be a problem. She breezed us several times not looking sideways. After a time I decided enough was enough and had to go hunt down a bill so I could leave. A&W was my saviour. Now the only reason we ended up in this place was my sister needing a gluten free menu, which was on the menu but was not an option because they decided to not provide this but admitted that they need to update their info. FAIL. The servers were less than professional. FAIL. The food was less than mediocre. FAIL. So after all this I cannot give a rating because there is no rating below the 5 Star. So I cannot recommend this place. By the way my sister called the person attempting to serve us "the Princess" while I had another label in mind. They get a one star rating under protest as this site won't let me leave it out. Should be one star minus...

So, to begin with, the online information is incorrect. The menu posted is an old one-false information. There aren’t any gluten free options-as stated on the posted menu. The server (aka the Princess) was very disorganized, we had to ask for water, no ice for our drinks….it was very hot out. After we discussed any gluten options, I asked to not have any bread products put on my plate…..guess what was stuck right in the middle of my plate…..a dinner role! 🤬 We waited at least an hour for our food and wouldn’t have been any more than 12 other guests. 3 out of the 4 guests at our table….food was just ok (Princess didn’t know the difference between pork chops & meatloaf-couldn’t remember who had what). My potatoes were not hot. The 4 th person at our table got his plate 15 minutes later….only to find it COLD….couldn’t eat it. Princess neglected to come back & check on us. We had to go find another person at the bar to get our bills to pay. No one asked how our food was. No one was friendly….oops, except the Princess. She was just annoying! Seriously, if she’s going stay in this job, she needs a bit more training!!! The table we were seated at had crumbs on it so I’m not sure she knows how to do that. The washroom was dirty and garbage on the floor because to garbage can was over flowing🤮. First and last time at this establishment!!! 👎🏻👎🏻👎🏻👎🏻The reason for the one ⭐️…..no choice for anything...

My partner and I were so excited to see the menu for Amici online. I have celiac and am vegetarian, it can be very difficult to find the simplest things. They had gluten free bread, wraps, fries, even pasta and beyond meat. I was SO delighted to finally find a place that cared enough to offer these things. We went in to make an order for pickup at 8pm on a Thursday, they told us the kitchen had closed. Seemed odd to close that early on a Thursday but I've worked in many restaurants and I know if it's slow they will close, no big deal. We decide to go back on Saturday at 2 pm. I call 4 times on the way there to place the order, no answer. So my partner goes in and he comes back out with menus and says they don't have anything gluten free anymore. I can see not have an extremely extensive gluten free menu or changing things but to take away bread? Its just kept in the freezer. No pasta? You're an Italian restaurant. I know Im the odd one out here and its not the norm to be celiac and vegetarian but its still very...