Victoria's Tavern Normanview — Restaurant in Regina

We’ve been going to Victoria’s Tavern for years, but unfortunately, the experience has been on a steady decline. The quality of food and menu options has diminished, while prices continue to climb. Despite that, we brought eight friends the other night, hoping to enjoy some drinks and snacks.

What pushed us over the edge was discovering that an automatic 18% tip was added to our bills simply because eight of us sat at one table. Even though we were four separate couples with individual bills, this charge was imposed without any choice—regardless of service quality.

A tip, by definition, is a voluntary gesture of appreciation for good service, not a mandatory charge that removes the customer’s ability to decide. The policy at Victoria’s feels like nothing more than a cash grab, and it left everyone at our table frustrated. Ironically, most of us typically tip 15–20% for good service, but when forced, it doesn’t feel like a reward—it feels like control.

This policy doesn’t just ruin the dining experience; it drives customers away. Sadly, several of our friends have said they won’t be coming back, and we feel the same way.

Victoria’s, your approach is out of step with what tipping is supposed to be. Shame on you for putting profit above customer trust...

Went for brunch, (2) wasn’t the best experience from service standpoint, 1030 am, 1 server working all the tables (looked to be @10 tables with 2 to 4 customers) and a bartender covering a couple more. Server did a good job making contact, apologizing for delay etc, order placed and food came out relatively quickly (kitchen was handling the Sunday brunch crowd orders efficiently) quality was questionable , simple orders of grilled cheese blt, with fries, flavour of sandwich was o. K, fries were soggy and disappointing to taste, other order Grilled cheese BLT was on GF bun, it came out over grilled, still tasted o.k , no fries as a side a rare soft boiled (that was perfectly prepd) , which they felt the need to upcharge for .. consider the cost of fries vs 1 egg , pretty sure there was a cost recovery benefit to the egg side , service was slow because the server over run so maybe throw the egg in as a consideration… but not today !!

Bottom line, restaurant management is hurting their own business by not seeing the conditions in the restaurant… maybe even some more teamwork between the floor service and the bartender might have made a difference. I wouldn’t go out of my way to get to...

Unfortunately I'll have to quit going to this restaurant as they really seem to continue to make mistakes. For me alone I know speaking from experience this location can not get an order right. I either pay for gravy or in my case a honey dill dip and you don't recieve it in the order and they still charge you $3 a dip. It aint much but if you were to add the loss two times in one order thats already $6. The fish and chips is hard to screw up but they managed to do it. The Nashville hot chicken sandwich somehow managed to screw that up by adding way to much hot sauce to it. If I didn't know better I would think our meals were sabotaged because I had to phone and complain the last time as well. This making it the second time in a row my meal and a coworkers meal was screwed up. Plus again they can't seem to remember to give the extra dip or gravy but they don't have a problem charging for it. I wonder what they would say if I wanted to pay $6 less on pick up for food. I wish I could think of something to say positive about tonight's meals but there is nothing good to say and this is now the second consecutive time this happend. I don't recommend and I...