Golden Flower Cafe — Restaurant in Richmond Hill

Came here once and never again. They don't have high chairs, just booster seats without securement straps. So we sat in the corner booth so we could try to keep my 1 yo from falling out of the chair. We set the chair up no help from the staff. The corner of the booth was dusty and grimy like it's not regularly cleaned, and ofcourse my baby was touching it.

The menu has a variety of dishes. We ordered the black pepper chicken on udon soup which was not bad, and the beef brisket on rice which was pretty bad. It was $14.99 for the brisket dish with milk tea and broth. The dish itself was stingy for the price, but that didn't really matter because it was underseasoned, lukewarm.. probably microwaved. My daughter who normally loves this dish at other restaurants refused to eat it.

So we decided to leave. My husband asked for the bill but they only take cash so I paid. It was about $33 after tax and I put down $36.. I mean 10% tip for bare minimum service, lousy food, and dirty environment I felt was fair enough. I asked for container to take home the remaining 3/4 brisket dish. She said they charge extra.. 25 cents so I agreed because it was either that or waste the food as lackluster as it was. She brought back a very small container (the size better restaurants use to box sides) and crammed the entree in there it was basically overflowing.

She looked at the $36 I put on the $33 bill and ran off to reprint a new receipt for some reason as if there was a mistake. The bill came back a bit higher.. $33.89 maybe she put the charge for the tiny take out container. I put the $36 back on the new receipt. While collecting it, she spread the bills out before me as if checking if I wanted to add more tip to compensate for the container upcharge or whatever but I told her it's okay to take the payment as is thank you very much. I would just like to leave, my fault for wanting to try a different restaurant.

I would recommend Golden Horse instead for great Hong Kong cafe food. They are also clean and don't charge for containers. Or if you want a delicious beef brisket on rice generously portioned try Mr. Congee instead.

Summary: not family friendly, unsafe for infants, dirty setting, subpar food, charges for takeout containers,...

I stopped by at around 12:30 PM on a Sunday, right before the place started filling up. Overall, I had a pretty decent experience.

First off, the menu is quite extensive. I opted for the Baked Portuguese Chicken Rice combo, which came with soup and HK milk tea. I quite liked my meal — I thought the soup and milk tea were tasty, and the dish was packed with flavour. The portion could have been a bit bigger, but I think it’s filling enough for one person. Everything came hot, we didn’t wait long for our food, and it was an incredibly comforting meal for a cold winter’s day.

Service was good for the most part too, although I felt rushed at times. Other than that, I had no issues with service — our server was very kind and recommended dishes that could be tweaked for a member of my party, who had dietary restrictions. I found that everyone was generally very friendly. I plan to come back and try some of their...

Great place! Love the food there especially their meat & tomato sauce spaghetti. I can just imagine the smell coming back to my memory right now. YUM! =) Beside the food the server there are really nice. Especially that woman with the short hair. She talks very loud and even give you a sense of awkwardness when you walk in, but she's really nice and fun to talk with. She actually give you a feeling of 'family' unlike regular chain stores like 'McDonald'. She'll always put a smile on your face. Their prices are pretty fair (usually a meal is around $10 with tips). If I am in the area I would rather go to this place for a lunch than any other café!

P.S Forgot to mention. Last time I went they have renovated the whole place. It now looks very modest and stylish, but best of all the prices have not...