The food was amazing!!!! However…….the girl at the counter, on the other hand, lacks customer service skills completely. There were 2 of us waiting for food. When my order was ready the cashier called out a number in French and she clearly knew it was my order because the customer in front had ordered a meal and I had ordered one item only. After calling my number she stood there with the most idiotic look on her face and purposely did not make eye contact with me but kept talking to the other French customer. (I’m clearly not French). I had to go up to her and show her my receipt to confirm my order was ready. Does the owner actually condone such poor customer service? Is this how you treat customers/tourists? In a world where reviews are so critical as a form of advertisement and marketing it would be beneficial to have your employees take a crash course on how to treat customers….especially the girl at the cash!!!! Imagine going to a foreign country on vacation and being shunned by locals because you don’t speak their language? Pathetic, right? Come on Quebec, it’s 2024!!!!...
Read moreFast service considering the restaurant was packed at 7pm. The dining room is very nice for a restaurant of this type. Folks working there are nice.
The overuse of styrofoam and plastic utensils is disgraceful, especially considering most people are eating in.
The food is mediocre at best. At least the poutine had decent gravy and cheese curds but something weird about the oil used for the fries. Club sandwich and smoked meat club are the worst I've had, yet still edible.
The park outside is A+ for the kids before and...
Read moreWe stopped for poutine on our way to Levis from New Brunswick. When placing my order I asked for deux petite poutine but mistakenly said hello first. The French speaking cashier did not understand what I was saying so an English speaking cashier helped me. When paying she asked if I would give them a tip. The order took at least 20 minutes. Though the poutine tasted great I am giving three stars for the long wait and the rudeness of the first cashier. In my opinion she should have understood what...
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