Two of four items we ordered have gone bad.. Beef soup and steak were both made with the same kind of beef chunk. And they had a taste of sour / bad smell. It was a very hot day and we dined at 7PM, so I think the beef ingredient was not stored in fridge.. And the other items we ordered, the kid meal is actually decent, the grilled chicken is delicious, but the beef vegetable soup is horrible. The rice noodle in it is almost all broken and you can't use chopsticks to pick it up. ( No wonder they didn't put chopsticks on the table, and we had to ask for them). And the beef in the soup is also small beef chunks, unlike thin beef slices in any authentic vietnamese restaurant, the so-called vegetables are chunks of brocoli, cauliflower and bell pepper. Most of the chunks are still hard.. We have never eaten any vietnamese food as awful as the food provided by Chez Lien. When we travelled around, vietnamese restaurants are always our favorite since they usually offer decent food. But Chez Lien just surprised us. What angered us more is, when we told the manager ( or waiter) that two food items are not fresh and the meat has gone bad, he didn't show any apology at all.. He took both dishes back to the kitchen. We had thought he was telling the chef to remake the dishes. But we waited for a long time, and nothing came.. Finally, we asked the manager, and he said they didn't remake the dishes. Maybe he doesn't speak English well so there is misunderstanding. But still, such attitude is just unbelievable.
We left the restaurant paid for the two dishes, and half of us with empty stomach, we drove to the nearby McDonald to get edible food.
This restaurant is horrible. The food is not safe to eat for...
Read moreReally bad experience. First thing when you enter the ventilation is horrible.
Second the service with communication is inexistant, I've ask for information about their pho soup and wasn't able to have any information at all only respond was its a one person portion. Plus when i ask for some chilli sauce the person in charge was looking at the ceiling for 15 minutes instead of looking at their customers in case of help required.
Third the food taste absolutely blend. No taste at all. My beef was under cook not marinade neither any vegetable and the sauce taste simply brocoli with beef thats it. For my wife her pho soup look nothing like a pho soup and was inside a small bowl with an overflow of vegetable also in the same way as me plus her noodles was simply boiled in water and nothing has been add to it. No sauce No salt. Simply tasteless
When we ask why the food taste like this the only answer we got was that the food is like this here.
Honestly its one of the worst situations we have been me and my wife in term of restauration since the past 5 years at least. Ill never recommend...
Read moreThe food was no taste at all, very bad service, the waitress didn’t really understand our questions, and we need to call multiple times to get them, the fried noodle was cold, the noodle soup was literally water boiled beef, vegetables and noodle, this is the worst taste I’ve never had in Canada for the past 10 years! You just feel tape to get into here for the price! To be able to finish the food, you have to put a lot of chilli sauce, if not, was really disgusting!!! If there is a ZERO star for the review, I won’t put 1 star ! Yes, it...
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