McDonald's — Restaurant in Saint-Eustache

Another bad experience driving thru for a quick dinner on the go. Long story short, i've waited 10 minutes at the ordering booth before I had someone greeting me on the mic! Lucky enough, I was able to order a 10 nuggets trio and a cheeseburger...Once home, (4 minutes away) the food was ice cold..no cheeseburger in the bag and, my coke ended up being a rootbeer!

That was the very last time i went there (St Eustache or any other McDo). Over the last year, and every single time, they managed to make my expensive (for junk food) and customer experience a sorry mess.

I get that there is a manpower shortage, the low wages..the fact that most of times, employees are young students but that cannot justify such a poor, very poor customer service for a multinational fast food brand such as McDonalds!

The saddest part in all of this, is that I just waisted 5 minutes of my life writing this since the huge team of white collar executives at that same FF restaurant, could not care less or learn from customer's feedback! It's All about profits and performance indicators for them. By ricochet, keeping their bonuses, their ridiculous salary, and positions in their comfortable McDo's head quarters...busy by not doing much more other than looking at charts!

Sorry but that was the very last time I was fooled going there thinking, it would be better than the time before and, please understand that I am not seeking for free food coupons, or any automated apology note. No!

I am done and be certain that when I do have time to waste, it will be about letting know my circle of friends and family on how bad you...

They refused to take my order I nave no car and can't leave her in my apt as she cries & barks so I get complaints. It was in hilly and the restaurant was quiet. I knew I could not take my dog inside so I went to the place were they serve the cars there was no one ,I knocked on the window every one saw me but ignored me the girl who takes the car orders saw me and walked to the back of the store still no cars they could have taken my order but refused. I Emailed the company head couorters it was in US or T.O. who got in contact with the restaurant here in St. Eustache. The woman was berry arrogant, said she would see with the manager and get back to me in a month. Today. November 29th 2017still did not get an answer from them and they are aware of all the above. She kept asking meit was as though she was mad at me for reporting this incident so that is why I don't like how I was treated I even asked the girl to take my order I would give her the money and seeing that she was not busy could she bring my good to the door I was still refused I could not believe how mean they had been as I walked home empty handed with my pootche(...

Ordered on the App and went to wait in the designated area ( 1, 2, or 3 ) parking spots as indicated. Took 25 minutes before the food arrived, only after knocking on the door several times. I have only used the App for this location twice and both times I had the same issue. This McDonald's is absolutely the worst for using the app and waiting. One employee told me it was impossible that we waited that long for food after watching about 20 cars pass in the drive through. On the receipt it said order was received at 12:45pm and we finally got out food at 1:05pm. Never again . This location is always messing up orders and their excuses are that they are under-staffed. If I need anything, I will travel to the location in...