Tim Hortons — Restaurant in Saint-Jean-sur-Richelieu

Went on Sunday am. There was a huge line. Employees were slow as hell to serve people. They looked unmotivated and had probably a lack of training. After waiting about 30 min in line, people in front of us got told that it was impossible to make ice caps because their machine was broken or something like that.. since we were there to get an iced cap, we just left, after 30 minutes that we waited for nothing... Will never go to...

A big tim hortons like this yet they don't accept a 100 dollar bill. If someone is dying of hunger and they only have a 100 dollar bill, decide to go there and find out they don't accept those, imagine how dumb they would find the rule. Crazy how the service is bad too, they literally have nothing in stock. The syrups? All out. The pumps of new things? All out. They genuinely need to fix some things and take more...

Two orders mixed up I asked for a club a la Tim extra bacon, bread grilled twice on the inside. Order came with no extra bacon, the bread was pannied on the outside, and the lettuce was black on the edges. Second order bread pannied the lettuce had black on the edges. It took almost 15 minutes to receive the two orders at 2 pm with no rush and no customers...