A&W Canada — Restaurant in Salisbury

Very clean single-stall restrooms. There's one for men's, one for women's, and one for family.

The location is connected to a gas station next door. But unlike some truck stops, you do actually need to exit the restaurant to get to it where a lot of truck stops have a indoor connection you can walk right through.

The atmosphere of the place is generally very pleasant and clean. They seem to do a good job on that part.

Food is typical for A&W. If you like it, you like it. I have no problem with it. Overall, great for fast food I think. They serve you the fries in a miniature fryer basket - a nice little touch. Also the tray that they give you for your dine-in meal is metal rather than plastic. In line with all this higher quality dishes, if you order the root beer, they give it to you in a cold mug. I definitely like that better than any wax paper cup and plastic straw. Again, typical for any A&W.

Toward the back near the restrooms is the trash station where you can throw away your rubbish and put your dishes in the bin for them to wash. Right next to that is where you can get additional ketchup and sauces. The nice thing about that area is they also have two faucets with hand soap and paper towel dispenser so you can wash your hands without having to visit the restroom. Another nice touch. I don't normally take my phone out to take pictures of places. But I did take a photo of this little station because I thought it was a good idea and more fast food places should follow suit. I have attached said photo to this review.

They have enough seats to go around and different types of seating depending on your preference. They have higher round chairs and tables or they have booths, shorter chairs and tables, you name it.

Overall good and comfortable place to eat. A high quality...

"Staff is very friendly and the food is good but I found the service I received to be slow." Was my original review with 4 stars. But today was a very frustrating visit. I have been to this restaurant more times than I can count and today was my last. It was Fairly busy so I was expecting a wait time which was ok. But I had ordered my food after 3 mins of standing in line which was great.. but then I proceeded to wait for 20mins after I noticed people who ordered after me get there food before me I went to ask what the hold up was. And the man behind the cash grabbed a bag that was put under the warmer 15mins before and passed it to me. There was no way I was going to pay $25 for 2 soggy cold poutines and 2 cold burgers. They did not offer to make me fresh food just a refund (which I took) while I was waiting 20 long minutes I noticed the restaurant was very dirty, there was no clean tables and a customer actually went to put water on a napkin to clean her own table that her family had planned to eat at. The excuse given when I approached was "we're busy" which in my opinion is a terrible reason to have a filthy place for your customers to eat let alone wait 20 minutes for cold food you are charging an arm...

Have eaten here many times on my way to Moncton and all good except for the last visit Sept 7th. It really wasn't busy. I was In a rush but greeted Okay when order taken, but not asked if "dine in", was completely ignored after payment and had to grab my own receipt off the register. Was given a paper cup instead of a chilled glass for my root beer that i was left to look at in the cooler (and was looking forward to), then handed my order in a paper bag and proceeded to find the cleanest dirty table. I was ignored again at the counter, needed ketchup so found a pump type dispenser around the corner with fruit flies everywhere and area was not clean. I was disgusted and just wanted to eat and get out of there so I did. On the way out, stopped at the washroom which was also filled with fruit flies, and vacated asap. I do not normally write reviews, but when expectations, customer service, cleanliness, and infestation was so gross, I had to ? Food was good though, even without ketchup so that is...