Garden Cafe & Lounge — Restaurant in Saskatoon

I will preface this review by saying:

1. I'm not a person who generally goes out of my way to leave bad reviews
2. I have eaten here one time prior to this experience and it was good

However, I would advise against going on a stat holiday as it seemed to me they were short staffed as to not have to stat pay to too many staff. I also would NOT recommend ordering the Meazers (ceaser with a food slider on top). We ordered 3 meazers and an iced tea, no additional food. We waited 15 minutes just to order, we were there 55 minutes and hadn't had our waters topped up and had to flag someone down to get out server to ask about our drink order! Somewhere between the server and the kitchen our order appeared to be missed.

Our server made a lot of excuses that didn't make sense and 10 minutes after that, we got one of our drinks. The other 2 came as just a ceaser without the food. When the food finally came, it was visibly very burned and cold. The flavors were just ok but ultimately bland from what we tasted before we sent it back. The ceasers were good but one had what appeared to be cherry chunks in the bottom, maybe thats how they make them?

When we asked to talk to the manager, he said they weren't expecting to be so busy ( there were 2 larger groups and one small table besides us). He was polite and did take off a portion of our bill.

I was a server and I understand that mistakes happen but it was the lack of accountability that really frustrated us. It was laughable to wait over an hour to have a drink and and a couple bites of terrible good just to be met with excuses. The restaurant being understaffed doesn't seem like it should be made to be my problem.

Ultimately, our evening was pretty ruined by the poor experience and our daughter didn't get to go swimming because by the time we finished dealing with this all she had to go to bed.

I hear good things about the...

I was there last weekend with a few friends And the service was great! The food was amazing! Went back this weekends and it was the complete opposite, we waited almost 10 minutes to be seated, nobody was at the entrance, many waitresses walked by ignoring us, finally my wife got the attention of the hostess who until that moment was nowhere to be found. We were seated and went to eat, omelette station, crepe station and waffle station had no staff at them, after a few minutes someone finally came out to the omelette station, few minutes later the other two staff showed up, decided to grab some fruit and the bowls were empty, asked for a banana crepe they had none. We sat down to eat, the waitress brought us our drinks and waters and after that we never seen her, we had plates stacked up, empty water glasses and no drinks, I caught her attention going by and asked for refills and you could tell she was upset for me asking, overall it was a very bad experience. She did not take the excess plates away until we were done. I’m not sure how you go from a stellar visit to utter disappointment. We left feeling like we...

Well, to be fair I've eaten here before with no issues. This time however, I received a side of food poisoning with my fish and chips. 24 hrs later when I was able, I called them to report my issue, only to have no one find the restaurant manager. They took my name and number, and I called them back 2 days later because no one called me back. This time I talked to the manager Rita, who was very sympathetic but said she couldn't do anything and would pass my concern on to the head chef... As the restaurant manager should you not have a protocol in place for this type of issue? Tyler the head chef called but it seems that the Saskatoon inn Garden Cafe doesn't take food poisoning very seriously. I'm not positive they really cared they didn't even offer to give me my money back for the meal. There are other places to eat in Saskatoon,...