Tim Hortons — Restaurant in Saugeen Shores

The last couple of times we have gone, the scanner for the app has been down, so you cannot redeem or get points. I can understand being down for a day or so, but we went on a Tuesday and then weren't back again until the Saturday and the scanner was still down, unless it just happened to break again. If that's the case, maybe they need a new one! We have found the people at the window are also hit and miss. Some are very friendly, say hello, here is your order, repeat what you got, then have a nice day and others grunt and glare at you, almost throw your drinks at you and I'm sure if they were allowed would follow it with an f-off. We've had that experience quite a few times going through the drive...

Went through about 30 min ago. Took 22 minutes to get to the front and she tried to hand me food. I quickly declined because I did not order food. I told her what we ordered and then she got immediately defense claiming "I didn't take your order" ( way to throw your teammate under the bus), I don't care who I just wanted my order. Instead of correcting YOUR MISTAKE I was told I had to go through the line again?! Are you serious? She told.me I was being rude, I was simply trying get what I ordered. Is that your policy? Not to correct but to make people go through your ridiculous...

constant line ups thru the parking lot, didnt bother me that much till i get to the window and see 3 workers just standing there and one hustling trying to get everyones orders done. they dont seem to understand they all work for the same location and should be helping eachother out. and to boot 3 days in a row now ive ordered a begal with bacon and havent recieved my bacon on the begal. asked for a refund today at the window and was told teres nothing they can do for me. buy 2-3 coffees a day from here, and sometimes food. Lets just say i will not be spending my money...