Weird experience I had at Hank’s today! My wife and I dropped by Hank’s after having our fantastic lunch at Captain George Fish and Chips on the same street, where we enjoyed their Haddock and salad so much.

All the bread and pastries at hank’s looked amazing and tasty. We decided to buy something though we don’t have a sweet tooth. We picked a bag of croissants and waited in line to pay. At that moment, there were four staffs were inside the counter. I was the third in the line. There was only one line. Hank’s set up 2 paying counters sharing one cash register which they put it in the middle of 2 counters. The weird thing was that the staff were not serving the customers in line in sequence. While one staff was staying at the first counter serving the first customer, the other staffs was not asking the next customer in line to serve, but asking other people in line if they needed anything. Once the staff packed all cakes and bread the customer needed, she asked that person to pay at the second counter.

It took about 5-6 minutes for the staff at first counter finished serving 2 customers in front of me. By that time, 4 of the customers behind me were served and left.

And the most interesting thing I encountered happening was when I got to the counter. I put my bag of croissants on the counter, holding my 5 dollar bill in my hand, ready to pay. But the staff stood there, did not serve me right away.

Luckily, I finally paid for my croissants after 2 more customers were served at the second counter.