After a hard week's work I decided I would treat myself to a pizza, investing $20 of my hard-earned money into what I thought was going to be the most amazing pizza ever! Well let me tell you, there was nothing amazing about that pizza! Forgetting my all-important dipping sauce! What a huge disappointment! My favourite part about my pizza, at this point my meal is ruined. I was charged for this dipping sauce I might add. It's not about the money, it's about the customer service provided when I called to tell them of my dilemma. Offering me $2 as that was what the dipping sauce costs! The meal was awful irregardless what the cost was. I call it a blessing, pizza pizza feels my hard-earned $20 is only worth $2 to them. Time to purchase my pizza elsewhere from now on! Remember this the next time you're thinking of ordering from this establishment! Irregardless of what you pay for your meal it should be reimbursed if it's not satisfactory! That to me is outstanding customer service. You'd better hope they don't mess...
Read moreLook, I've ordered here before and I'd never really had any issues with it when I did, but tonight seems to have been a bad night. First off, our food was lukewarm at best if it was cooked at all (which it mostly wasn't). Second, i know that this apartment building isn't super easy to find, but no other delivery companies have had any trouble finding it so far and we've been here three months now. This is the first time I've had to go retrieve a driver two apartment buildings down the road. We got all of our food, and i don't want a refund or anything, but I'm not impressed and i really don't think we'll be ordering here...
Read moreNever again will i be ordering here, long story short, they forgot my order on the counter and took them 2hrs to deliver. And not fresh pizza no no they delivered me the 2hrs old pizza that sat on the counter, sure it was free but thats not an excuse to deliver discusting, cold, soggy pizza that also had the wrong crust like they have a tendancy of doing. Today i called them back to complain and all they had to say was "well the pizza was free so all we can do is give you a 10$ credit on you next order" completely ridiculous, im going back to...
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