Restaurant Rima — Restaurant in Sherbrooke

We went on a Friday evening and ordered 2 plates. We paid at the cash right after placing our order plus tip plus taxes then sat at one of the booths waiting for our food. No one brought us water while waiting and when the food was ready we had to go pick it up ourselves at the counter. The portions were pretty generous however everything was cold and the food was quite bland in taste. I had the mixed plate and my wife had the chicken plate and we both had the exact same reaction. Again no one came to ask if everything was to our liking or to offer us water to drink. When we both finished our meals we had to clear our own tables and bring our plates to the counter ourselves, again, we left a nice tip expecting basic service which never happened. Other than that, in terms of atmosphere, it was quite lackluster to say the least. Overall, I would give Restaurant Rima a 1.5 out of 5 star rating and not recommend going there. Zero service, cold food and zero atmosphere are some of the main reasons that I would not be returning...

Very disappointed! I ordered for the first time from Restaurant Rima on Saturday. It was to be a treat for my Mother. I ordered through UberEats as I was instructed to do so by the man who answered the phone at Rima. The delivery was pleasant and simple and the delivery person, Mohammad, thanked me for the tip I provided. I ordered the mixed plate and the beef and lamb salad. The meat was dry and crunchy, very unappetizing, and the salad contained nothing more than lettuce and tomato. How did this order leave the restaurant? I don’t know if this is typical, but meat should be moist and tender, not dry and crunchy. Needless to say, we did not enjoy this meal and did not eat it. It was a waste of $46 and made for a sad lunch! Who assembles the orders at Restaurant Rima and where was the manager overseeing...

Well, let's rate! The place is always clean and the Shawrma looks clean The tase of the Shawarma is not what a real Shawrma tastes like, but overall it is 3/5 ( When you order a sandwich I suggest you get it without lettuce in order to get the taste of the Shawarma) Their plate is full of sides that will make the plate looks like it is huge, but the Shawrma is kinda not too much ( So you'll get full because of the sides more than the Shawarma itself) one-star deducted first because they are a bit overpriced, secondly, they don't have the panini press that will heat the sandwich after rolling it The people that work there and the owners of the place are really nice and generous tho Overall recommended if you don't have any other...